Satellite Campus Coordinator - Reuter, Deutschland - Conestoga College

Conestoga College

Geprüftes Unternehmen

Reuter, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Requisition Details:

-
Job Title:Satellite Campus Coordinator**:

-
Requisition #:23-828R1**:

-
Campus: Reuter

-
Department: Satellite Campus Administration

-
Payband: F

-
Starting Rate: $28.85

-
Payband Range: $ $33.44

-
Hours/Week: 35

-
Posting Date: Thursday, August 24, 2023
-
Closing Date: Thursday, August 31, 2023 at 11:59 PM EST
-
Vacancy Type: Support Staff

Fulltime

Support Staff Full-time Replacement Position

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

The Satellite Campus Coordinator will provide a wide variety of administrative and front-line customer service functions within the Cambridge Reuter Campus administration.

The Coordinator's key responsibilities include:

primary contact for many College student services, general student inquiries/support, campus space booking, and administrative support to the campus manager.

In addition, the incumbent is responsible for coordinating operational duties by liaising with Housekeeping and Facilities Management when appropriate.

Responsibilities:

Provides timely and accurate information and direction to students and visitors concerning College Services
Maintains uptodate knowledge of College policies, procedures, and practices
Understands the admission process, including required forms and documents, and maintains student confidentiality
Refers students to Program Coordinators, Admissions Officers, testing and assessment staff, Credit Transfer Advisors, continuing education, corporate training, etc. to aid prospective students
Provides guidance and support to students experiencing problems accessing or obtaining information and services, and refers to the appropriate service or program area for resolution where appropriate
Refers students to the online booking system to schedule appointments for Counselling Services, Accessibility Services, Learning Services, and other student service areas
Communicates necessary information to the Campus Manager regarding campus related concerns from faculty and students
Provides clerical support for the Campus manager and coverage of administration duties for other staff during vacation periods and other absences
Participates in campusrelated events, such as student orientation, Apprenticeship Orientation, and/or Open Houses
Monitors and maintains campus SharePoint, Microsoft Teams, and eConestoga sites, verifying current information, updates, and changes
Controls the locker data system to track and assign staff lockers for the campus; Assists students with campus locker assignments
Provides support, direction, and guidance to campus staff members working in various departments
Responds to service delivery issues and problemsolving
Ensures consistent and effective procedures are coordinated in alignment with other satellite campuses
Analyzes statistical data, monitors trends and patterns, evaluates the effectiveness of delivery models, identifies key issues, and targets continuous improvements
Liaises with campus IT, Security, Facilities Management, Housekeeping, Campus Manager, and other stakeholders as appropriate for collaboration and quality assurance
Coordinates and maintains evening/weekend room timetables at the campus for all classrooms, labs, etc.
Assists faculty and staff with onetime room bookings to accommodate changes in the room needs ensuring no room conflicts
Coordinates with the Campus Manager to maintain uptodate and current listings of all campusrelated activities and events
Initiates daily room activity summary for Security and Housekeeping to ensure communications between all levels
Researches best practices and policy and procedures
Builds strong internal and external relationships

Qualifications:

Twoyear Diploma in Business, Social Sciences, or a related field
Two years of practical experience in customer service, frontline support, and making referrals, preferably in an educational setting
A good understanding of academic operations is required, as well as knowledge of college postsecondary, continuing education, and apprenticeship programs
Demonstrated experience working with and supporting a diverse student/client population
Strong understanding of rules related to advising, privacy, and confidentiality
Independent judgment, strong critical thinking, customer service, and problemsolving skills are required
Excellent interpersonal and communication skills
Sensitivity, compassion, and a studentcentered approach are imperative
Ability to work under pressure with frequent interruptions, excellent time management, adaptability, and flexibility while continuing to meet deadlines
Displays strong organizational ability with close attention to detail

LI-POST