Customer Care and Support Specialist Germany M/w/d - Hamburg, Deutschland - Believe

Believe

Geprüftes Unternehmen

Hamburg, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Company Description

Believe is one of the world's leading digital music companies.

Believe's mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.

Its 1,610 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency.

To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry

Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV,

ISIN:
FR0014003FE9).

Ready to #setthetone with Believe?

Job Description:

Make sure to give efficient solutions and answers in a mínimal delay
Contribute to create resources in our knowledge base to improve the autonomy of our clients
Training & onboarding for Artists and Labels on our tools

Qualifications:

Min 4 years in customer support/ service experience
Good communication skills with Care, Respect, Empathy
Problem solving mindset
Product knowledge
Attention to detail
Passionate about technology
A team player with positive attitude
Excellent written and verbal communication skills
Fluent in German and English

Additional Information

Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.