Head of Account Management Dach - Berlin, Deutschland - RTB House
Beschreibung
Who We Are:
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide.
Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.
Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.
After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI.
The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products.
The company's AI-based product offering includes retargeting solutions and branding campaigns with ultra-effective Video Ads.RTB House in Germany
RTB House started its operations in Germany in November 2017 and has gradually grown to a dedicated 25+ persons team.
As part of our 'remote-first'- approach, our team is spread all over Germany while we additionally run office spaces in Berlin and Stuttgart.
Our clients are top-notch German, Austrian and Swiss e-commerce brands in the Fashion, Health & Beauty, Home & Garden, Travel, Consumer Electronics and Classifieds verticals.
About the Team
Account Management plays a pivotal role in ensuring client retention, upholding a high level of customer satisfaction, and driving revenue growth among our existing partners.
As the Head of Account Management DACH (f/m/d), your responsibility will be to shape strategic initiatives that align with our company objectives.
This will involve utilizing your extensive network in performance marketing, as well as cultivating new relationships by actively engaging with C-level executives on the clients' side.
As part of a matrix reporting structure, the Head of Account Management DACH (f/m/d) will have dual reporting lines to our Country Manager DACH and to the Vice President of Account Management from our HQ in Poland.
What you will do:
- Managing a team of 10+ highperforming individuals with regular mentoring and feedback
- Developing a longterm strategy for the Account Management Team that is in line with our business objectives
- Standardizing local Account Management processes and implementing global best practices
- Holding responsibility for profit center goals in the account management area
- Ensuring client satisfaction and high retention for topmarket clients by fostering strong connections on Clevel and leveraging your influence to shape client relationships
- Supporting the team in regular performance reporting to clients
- Internal reporting on individual and market performance to the Country Manager and HQ
- Facilitating the development of expertise and structured knowledge sharing within the Account Management team
- Establishing your position in the industry as Leading Expert by actively participating in events, while continuously staying informed about the latest market trends and news
Requirements:
- Extensive proven experience in comparable leadership positions within the industry, including the ability to manage other managers
- 8+ years of experience in the digital marketing industry (preferably within retargeting) in clientfacing roles
- Proficiency in managing substantial budgets and cultivating relationships with important customers
- Demonstrated ability to establish connections with Clevel stakeholders and foster strong professional relationships
- Expertise in recruiting and establishing effective account management frameworks
- A strong grasp of the online advertising market in Germany coupled with a comprehensive understanding of the current AdTech industry
- Fluency in English and German language
- Google Analytics knowledge is a must have
- Qualityfirst attitude, high level of communication and presentation skills
- Strong problemsolving skills, proven experience with data analysis
- Positive, proactive approach
- Openness for business travel
What we offer
- We believe in a healthy worklife balance and therefore prioritize flexible working arrangements
- We offer a top of the market compensation package, consisting of an above marketaverage base and an attractive bonus scheme;
- You're starting out with 28 vacation days
- You will have a structured and interactive onboarding (yes, even during a pandemic in a virtual setup), accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you're settling in with ease
- An in
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