Senior Sales Operations Specialist - Berlin, Deutschland - emnify

emnify

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Your Role

As the Senior Sales Operations Specialist, you are responsible for managing the process around Salesforce as well as adjacent systems, and the lead-to-bill process.

Your role is to gather requests from customer facing teams, prioritizing, designing, implementing, documenting and enabling the teams.

Your Impact

Manage the daytoday administration of our Salesforce organization, including data management and adhoc troubleshooting
Provide onboarding, training, and support to endusers to ensure they can effectively use the platform
Work with other departments to gather requirements and design clearly defined and reportable customer journey stages within the tool
Develop, maintain and optimize Sales and Customer Success processes and map them to Salesforce workflows and other relevant systems (emnify internal platform)
Support the analysis of data trends along the customer journey by creation of Salesforce reports & dashboards
Manage and support thirdparty tool integrations in Salesforce (e.g. creation of DocuSign users)

Your Skills

Experience with salesforce administration (huge plus if you are Salesforce Certified)
Experience with Salesforce Lightning is preferred
Proven track record in designing and implementing new and improving existing processes
Analytical mind, intermediate Excel skills
Strong communication and problemsolving skills
Experience with HubSpot is a plus