Uk English Customer Care Agent - Berlin, Deutschland - Foundever™

Foundever™

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Raisin UK Onsite - Berlin

About Foundever
Foundever is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

UK English Customer Care Agent (M/F/d)

Benefits:

Extensive introductory and training programmes
Diverse challenges in an international invironment
Professional structures and European works council
Continuing development and high team spirit
Health management, interesting company cooperations,
Extensive social company benefits, fruit days

Qualification:

General Certificate of Secondary Education or equivalent
Good computer skills
Experience within a fast moving, customer centric Environment
People orientated and team minded
High sense of customer and service orientation
Excellent communication skills
Fluent in English

Responsibilities:

Maintenance of information in the database in particular advanced processing of complaints
Maintaining and improving the quality standards
Acquisition of customerrelated data in the database
Documentation of problems and solutions in the database

Interested?

Art der Stelle:
Vollzeit

Arbeitszeiten: