Customer Service 1st Level Support - Leipzig, Deutschland - TIER Mobility SE
Beschreibung
THIS IS US
- TIER Mobility is Europe's leading shared micromobility provider, with a mission to Change Mobility for Good. By providing people with a range of shared, light electric vehicles, from escooters to ebikes and emopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars. Founded in 2018 by Lawrence Leuschner, Matthias Laug and Julian Blessin.
TIER is headquartered in Berlin and currently operates in 190+ cities across 20 countries in Europe and the Middle East.
With a focus on providing the safest, most equitable and most sustainable mobility solution, TIER has been climate neutral since 2020.
Fixed-Term Contract, Part-time (30h/week)
THE ROLE AND YOUR IMPACT AT NEXTBIKE BY TIER
You will delight our customers by providing fast and thoughtful support. You are committed to ensuring the highest customer satisfaction.
- You carry out daily tasks, working independently and in a goaloriented manner
YOU'LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS
- You have full professional proficiency in German and English, written and spoken, other language is a plus
- You have strong written and spoken communication skills
- You are a team player, resistant to stress, and can work in a systematic and logical way
- You have a welldeveloped command of technology and don't shy away from communications media
- You must be willing to work weekends and holidays
THIS MAY INSPIRE YOU
- Join us at the forefront of one of the most exciting and rapidly moving industries
- Expect company onboarding and team events
- Flexible working
- Diversity and inclusivity is super important to us, so enjoy initiatives & programs
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