Technical Writer - Karlsruhe, Deutschland - Cinemo
Beschreibung
Position Description
As a Technical Writer, you will play a crucial role in enhancing the user experience for both our valued customers and Cinemo's internal staff through comprehensive documentation.
As a member of the Technical Writing Team you will work within the Digital Transformation Department, a group on the forefront of transforming Cinemo's business and associated systems.
Responsibilities:
- Create, review and edit a diverse crosssection of technical, nontechnical, internal, and customerfacing documentation
- Interact, cooperate and cocreate with technical and nontechnical stakeholders
- Get involved with analyzing customerreported technical issues and transform the resulting information into meaningful documentation
- Collect and provide feedback about Cinemo's documentation and drive quality improvement efforts
- Proactively participate in contentrelated decisionmaking and conceptualization
- Excellent written and spoken English
- Excellent attention to detail and consistency
- Background or experience in the Software Engineering industry, preferably in roles that involve documentation or business analysis
- Working knowledge of versions control systems, familiar with basic repository operations
- Comfortable with working on content outside of WYSIWYG editors
- Technical fluency and interest, able to grasp complex engineering concepts
- Experience with the Atlassian software ecosystem (Confluence, Jira, Bitbucket) is a plus
- High quality standards and internal expectations towards own work
- Good understanding of the agile software development lifecycle
- Communicative, well spoken, able to discuss complex ideas with different target audiences in a meaningful way
- Comfortable with conducting technical interviews and investigations in person
- Likes to work in a multicultural, diverse and inclusive environment while embracing the Cinemo values of Respect, Innovation, Reliability and Speed
Cinemo HR
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