Programme Associate, Volunteer Solutions - Bonn, Deutschland - United Nations Development Programme (UNDP)

United Nations Development Programme (UNDP)
United Nations Development Programme (UNDP)
Geprüftes Unternehmen
Bonn, Deutschland

vor 3 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung

Job Identification

  • 14682

Locations

  • Bonn, Germany
    Posting Date
  • 11/14/2023, 06:53 AM
  • 11/28/2023, 10:59 PM

Job Schedule

  • Full time

Agency

  • UN Volunteers

Grade

  • G6

Vacancy Type

  • Fixed Term

Practice Area

  • Management

Bureau

  • UNV

Contract Duration

  • 2 Year with Possibility for extension

Education & Work Experience

  • Bachelor's Degree 3 year(s) experience OR High School certificate
  • 6 year(s) experience

Required Languages

  • English

Desired Languages

  • Proficiency in Spanish or French an asset

Mobility required/no mobility
- no mobility required


Background

Diversity, Equity and Inclusion are core principles at


UNDP:

we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions.

Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and

inspiring stories.


The Volunteer Solutions Section (VSS) develops policies and solutions to support the mobilization of UN Volunteers across the UN system.

VSS is responsible for providing robust and innovative volunteer service offer to the UN system, including consolidated volunteer types and categories, policies, talent acquisition (sourcing to recruitment) and volunteer engagement and management expertise.

VSS works in close collaboration with UNV units at headquarters, the Regional Offices and Field Units to provide a relevant products and tools to support onsite and online volunteer mobilization.


Key Duties and Accountabilities

1. Development and maintenance of volunteer tools

  • Contribute to the implementation of volunteer management Conditions of Service (COS) and policies;
  • Develop and periodically review the volunteer management standard operating procedures (SOPs)
  • Produce and maintain corresponding templates and system messages;
  • Develop reference material and other prescriptive content for internal and external stakeholders;
  • Maintain calculators to provide up to date information on amounts of Conditions of Service (COS)related entitlements, and charges based on applicable policies;
  • Provide clarifications and guidance on tools, and SOPs, and their changes
  • Support the collection of feedback from relevant organizational units to assess difficulties or bottlenecks affecting the implementation of volunteer management policies and procedures and suggest remedies;
  • Support oversight of entitlements and their adjustments in UNV's and UNDP systems and liaise with UNDP GSSC payroll for implementation.
  • Liaise with UN ICSC to ensure UNwide decisions on compensation and entitlements are implemented as required

2. Development and operationalization of volunteer solutions

  • Support the development and operationalization of standard onsite and online volunteer solutions;
  • Support the development of special programme initiatives (SPI) and advise on their implementation including customized proforma and nonstandard operating procedures, in coordination with relevant organizational units, Maintain oversight of SPI records and implementation guidance;
  • Support the collection of feedback from diverse stakeholders to assess the relevance of volunteer solutions and SPIs and suggest remedies;
  • Draft relevant communications for dissemination on volunteer solutions

3. Facilitation of knowledge building and knowledge sharing

  • Provide input on volunteer policies and systems for the purpose of continuous improvement;
  • Provide input to the design of training materials and corporate activities towards building the volunteer solutions capacity of UNV personel;
  • Address service desk enquiries relating to volunteer solutions and tools and produce standard responses to recurring questions;
  • Synthesize best practices and lessons learnt for solutions and tools' improvement and knowledge sharing;
  • Manage the Volunteer Management Knowledge Base and Explore webpage
  • Make contributions to knowledge networks and communities of practice;
  • Backstop for the Programme Associate, during absences;
  • Serve on a rotational basis as a focal point for VSS on various topics;
  • Perform other duties as may be required

Competencies

Core Competencies

Achieve Results:

  • Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

  • Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously

  • Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility

  • Adapts to change, constructively handles ambiguity/uncertainty, is fl
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