Ip: Global Head of Vessel Operations - Bremen, Deutschland - Deutsche Post & DHL
Beschreibung
IP:
Global Head of Vessel Operations - Location: Germany (Bremen or Hamburg)/within Europe**
Job Purpose
Implement operations plans and processes to deliver a smooth supply chain and operational model for the targeted business volumes, meet products/ services standards and exceed quality standards in line with business strategy and objectives, corporate guidelines and policies.
Key Tasks
- Implement operations plan together with the Operations and Chartering Team
- Coordinate visàvis with all involved parties, both internally and externally in accordance with our best practices
- Provide smooth vessel operations during vessel port calls.
- Execute plans to deliver agreed customer, service, quality and financial objectives, overall accountable for each voyage.
- Keep customers updated and nurse the commercial relationship in close coordination with the Chartering Department and the Opportunity Owner
- Planning & Coordination
- Daily planning and coordination of voyages, load & discharge operations and stowage plans
- Checking itineraries, port congestion and all other matters having an impact on respective voyage
- Vessel instructions and handling instructions shall be sent in accordance with the prevailing terms & conditions and best practices and in close coordination with the responsible engineering and chartering individuals
- Load and discharge coordination together with Carrier's vessel operator
- Commercial coordination, keeping customer updated, check and forward tender notices
- Documentation: B/L, Manifest, Mate's receipt, SOF, NOR, seafreight, demurrage, detention, deadfreight
- Notify and coordinate with P&I Club on all voyages, notify and coordinate with legal in case of claims.
- Resolve complex issues occurring in operational activities, report to management on events and exceptions, as necessary
- Adhere to policies and achieve compliance with statutory obligations and legislation related to safety, health, security environment & quality
- Analyze productivity data and work methods to implement enhancements to increase operational efficiency and effectiveness
Stakeholders
- May cooperate with and coordinate 3rd parties e.g. external service providers
- Build strong, trusting crossfunctional relationships with DHL managers
- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
- Provide technical guidance to line managers and employees
Skills
Shipping, Transportation, Loading, Inventory Management, Operations Management, Risk Management, Process Improvement, Customer Service, Reporting, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling
Qualifications & Key Requirements
Education Level:
Apprenticeship in Shipping/Logistics, Bachelors Degree
Experience Level:
More than 6 years in similar role, Carrier background preferred
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