Digital Payment Revolution - Berlin, Deutschland - Work_in_Berlin Recruitment Agency

Work_in_Berlin Recruitment Agency

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Our client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible.

From splitting rent with roommates to paying a friend to say "thank you", the stories and experiences of their users' payments are highlighted and shared in their social feed.

As a Customer Support Specialist (M/F/d) at our client you will be helping customers with inquiries regarding their accounts.

We're looking for customer service agents (M/F/d) who don't require a script to help customers send and receive payments. Someone who can delight with promptness, thoroughness, accuracy and maybe an occasional pun or two.

Responsibilities:

Provide world class customer service.
Try all avenues to solve a customer's issue, but if you can't, explain the why with an empathetic ear
Educate customers on how to use the app to send and receive payments
Work to continuously learn about the payments industry in hopes of quickly becoming an expert
Proactively look for ways to improve internal processes

Requirements:

Team player (M/F/d) win as a team.
Enjoys being on the phone interacting with customers
Must be a selfstarter and selflearner
Someone who enjoys a fast paced yet fun working environment
Fluency in Hebrew

>>> OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS
We ́re looking forward to hearing from you

Work in Berlin Recruitment Agency

Alt-Moabit 96b

10559 Berlin

Visit us at:
work-in-

If you need any assistance please don't hesitate to call Robert or Arnaud on

Skills that work well with our company are:customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types:
Full-time, Part-time, Permanent

Job Types:
Permanent, Full-time

Work Location:
In person