Customer Service Representative - Heilbronn, Deutschland - Vishay Precision Group
Beschreibung
We are seeking a Temporary Customer Service Representative to join our Force Sensors team on a part time basis.Responsibilities:
- Order management incorporating order entry and acknowledgement; planning dispatches; date management based on Planning and Purchasing reports; raising proforma invoices where appropriate.
- Deliver all daily processes with consistent accuracy, while working within tight timelines.
- Provide prompt and comprehensive responses to customer queries relating to stock availability, delivery and complaints. Become the customer's voice within the business aspire to exceed customer expectation, and to develop and optimize the relationship.
- Coordinate product returns in line with defined RMA process, and arrange credits.
- Maintain customer databases.
- Manage direct orders for finished load cells, electronics and accessories on intercompany sources.
- General administrative tasks.
- Reporting and generation of documentation in line with customer and internal expectation.
- Attend meetings and conference calls.
Requirements:
- Above average levels of numeracy, literacy and IT skills are expected.
- English should be both spoken and written well.
- Experience in a customer facing role
- Experience with ERP system, SAP is an advantage
Region:
Europe
Benefits:
- 30 days vacation plus bank holidays
- Company events
- Active BGM
- Flexible Working Model
Mehr Jobs von Vishay Precision Group
-
Customer Service Representative
Heilbronn, Deutschland - vor 1 Woche
-
Buchhalter (m/w/d) in Teilzeit
Heilbronn, Deutschland - vor 2 Wochen