Working Student Employee Tech - Munich, Deutschland - AutoScout24

AutoScout24

Geprüftes Unternehmen

Munich, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

You will be part of the AutoScout24
Employee Technology team, comprising 15 support and system engineers responsible for network, devices, Identity & Access Management, collaboration & productivity tools, Unified Communications, and many more.

The Employee Technology (ET) team covers over 1200 colleagues across 19 European sites. Our mission is to boost our colleague's productivity by providing an amazing IT experience with a human touch.

At AutoScout24
, we
appreciate different lifestyles and cultural
backgrounds. We welcome diversity as a strength. Our organisation is, e.g. made up of more than
50+ different
nationalities, all working together inclusively and respectfully.

What you'll do:

Be the
contact person in our helpdesk in our Munich office, supporting inhouse and remotely our colleagues
Handle support tickets and requests via Slack & Jira

-
Prepare notebooks and accessories (e.g. headsets), and test if they are working well
-
Communicate with manufacturers and dealers in warranty and guarantee cases

Prepare the
technical Onboarding of new employees
Provide
technical support at our internal events (online and inperson)

What you should bring:

-
Passion for Technology:

Studying
IT or similar field is required
Past working experience would be a plus, but not a must

Technical skills:

Basic knowledge of **MS Windows
, Mac OS** and
iOS:
Good knowledge of
MS Office Products
Experience with Active Directory, Exchange, or Jira would be a plus

Soft skills:
-
Fluency in English. German would be a plus

We are looking for someone who takes initiative and is
proactive in their approach.
Good
analytical
and problemsolving** skills
Good
interpersonal /
customer service skills
Interest in learning, developing themselves, and growing

If this appeals to you but you are in doubt about how exactly your skills match our requirements - we value personality, ambition and an open mind.

Don't hesitate to get in touch and present your personal strengths to us.