Solution Specialist - Munich, Deutschland - Thinkproject

Thinkproject
Thinkproject
Geprüftes Unternehmen
Munich, Deutschland

vor 1 Monat

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung

Solution Specialist (M/F/d) Munich
Munich (DE)

Fulltime

  • Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for._

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies.

It sounds complex, but we'll explain further Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project).

Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.

Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry.

This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.


As
Solution Specialist (M/F/d) you are part of the project management team and support our well-known customers in the digitalization of their construction projects.

You work for the European market leader and are mainly responsible for the technical customer support of the Swiss market (German-Switzerland).


What your day will look like

  • Supporting customers and users by handling requests via Zendesk (by phone and in writing)
  • You implement technical solutions with the help of our flexibly configurable software based on customer requirements
  • You test your solution from the user's point of view, document your approach and support the user in using the software independently
  • Carrying out user training

What you need to fulfill the role

  • Higher professional education in the technical field
  • Allrounder with handson mentality
  • Serviceoriented approach
  • Analytical mindset to quickly grasp customer requirements and translate them into technical solutions
  • Interest in familiarizing yourself with complex software solutions
  • Team cohesion is important to you and you enjoy working in a dynamic environment
  • Very good knowledge of German and English (written and spoken)
  • Understanding of Swiss-German is an advantage

What we offer

Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning
We are a passionate bunch here. To join Thinkproject is to shape what our company becomes.

We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect.

We believe that investing in our staff is crucial to the success of our business.


Your contact:

Minette Tshibangu | T
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