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Plattling

    Customer Care Specialist - Plattling, Deutschland - CSA Group

    CSA Group
    CSA Group Plattling, Deutschland

    vor 2 Wochen

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    Ganztags
    Beschreibung

    Employment Status:

    Regular

    Time Type:

    Full time

    BUILDING A WORLD CLASS TEAM STARTS WITH YOU

    At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

    Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

    Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

    Job Summary:

    For our further expansion at the Plattling location we are looking for a

    Customer Care Specialist (m/f/d) - Automotive area

    These are your tasks:

  • Support of the sales process and customer service for national as well as international existing customers in the testing, inspection and certification (TIC) area
  • Independent processing of customer inquiries incl. preparation of proposals and tracking of open quotations until receipt of order
  • Recording and maintaining accurate and complete customer master data in the CRM system
  • Assist in achieving company goals and increasing revenues
  • Proactively market CSA's portfolio of services to existing customers in collaboration with the marketing team
  • Occasional client/trade show visits and involvement in client events

    • We expect:

  • Completed commercial or technical vocational training, technical business management or completed studies in the field of marketing/sales or comparable
  • 1-5 years of relevant work experience desirable
  • Knowledge of Salesforce and Workday is an advantage
  • Knowledge of the testing and certification industry is an advantage
  • Very good knowledge of German and English (written and spoken)
  • Very good customer service skills, high service orientation and communication skills
  • Detail orientation and ability to handle multiple tasks/projects simultaneously
  • Independent and result-oriented way of working

    • What we offer:

  • An interesting and varied job in the sales area to support the continuous growth of CSA Group
  • Function as internal sales and customer contact for all commercial-related topics
  • Possibility of mobile working and flexible working hours
  • Fitness & Health Program for a relaxed balance to the daily work routine
  • Company pension plan
  • Permanent direct employment and a future-proof job
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