- Provides leadership and direction to the regional Customer Care Specialists (CCSs) and Key Account Managers (KAMs) on an ongoing basis
- Motivates and promotes cross selling and superior customer service
- Regularly acts as a decision maker to effectively disposition customer issues and complaints
- Hires, trains and develops regional CCSs and KAMs to ensure Commercial objectives/targets are met
- Enabler for strong communication, regular product knowledge and corporate goals and vision
- Contributes to strategic direction through the development of an understanding of our customers' business environment
- Executes promotional campaigns
- Continually reviews sales processes to ensure they are efficient effective and accurate
- Participates in and leads special projects as required, and makes recommendations to improve processes and follows up to ensure the goals are met
- University Degree or College Diploma in Business Administration, Sales & Marketing or related fields
- 10 years of technical sales experience, and proven ability to consistently exceed goals
- Create clear, effective and professional written communications and presentations
- Good IT skills (Microsoft Office), good communication and interpersonal skills. Excellent written and spoken English
- Problem solving and decision-making skills required, and must be able to meet deadlines and at times work under pressure
- An interesting and varied job in the sales area to support the continuous growth of CSA Group
- Possibility of mobile working and flexible working hours
- Fitness & Health Program for a relaxed balance to the daily work routine
- Company pension plan
- Permanent direct employment and a future-proof job
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Commercial Manager - Plattling, Deutschland - CSA Group
Beschreibung
Employment Status:
PermanentTime Type:
À temps pleinBUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Principal Duties & Responsibilities:
Preferred Education & Experience:
Our offer: