Director of Cx Digital Transformations for Siemens - Munich, Deutschland - Siemens Digital Industries Software

Siemens Digital Industries Software

Geprüftes Unternehmen

Munich, Deutschland

vor 1 Tag

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Position Summary
Are you motivated by driving change?

Are you a leader with the heart of a product manager?

Have you managed large development organizations?

Are you successful at inspiring teams and leading through influence?

Do you want to tackle large complex problems across large complex organizations?

Are you innovative and pragmatic?

Then you belong in Siemens Digital Industries leading a team with a start-up mentality driving transformation for customers, partners and colleagues.

As the leader of the Digital Industries CX Technology Transformations at Siemens Digital Industries, you will join a Digital Customer Experience team that delivers online experiences for customers and tools for Digital Industries teams while advising and helping stakeholders align on core technology and demand generation processes.

In this leadership role, you'll be responsible for leading our digital technology strategy and unification and improvements across Siemens Digital Industries.

You will partner across organizations to plan, define, and deliver strategic improvements that encompass everything from the marketing automation, web experience, supporting Siemens transformation.

This is the perfect role for you if you live and breathe helping organizations change
- *The Director of CX Digital Transformations is expected to: *_

Be the primary contact with key leaders and stakeholders across Siemens Digital Industries starting by understanding business problems and needed outcomes and advocating for the customer.
Influence, advise and lead teams across the division on strategy and best practices for Digital Experience and Marketing Tools and Technology while defining and document strategic initiatives, and documenting requirements for development teams.
Deliver clear guidance, business plans, and strategy to partnering organizations to influence the right development in organizations across Siemens.
Interview leaders across Siemens Digital Industries, to set targets for success across organizations help shape the roadmap of features and integrations, while evaluating the competitive landscape and evolving customer needs.
Set and review analytics across the organization to evaluate performance and improve.
Work across teams, including Design, QA, Development, Content to redesign and define working processes and operations.

The Director of CX Digital Transformations has these skills:

Technology leader that can drive transformation
Practical experience with Marketing Technology, automation, and SAAS transformations
Comfortable driving change and challenging ideas and approaches
Excellent collaboration and communication skills: Storyteller and sociable
Critical Planning skills to help define plans to execute strategy
Ability to influence, especially with seniorlevel stakeholders

The Director of CX Digital Transformations has experience with:

Building and leading highly effective teams
Working in website design, development and/or execution
Automation tools and/or marketing technology
Working with cross organizational development teams and defining strategy and designing processes to ensure accountability and quality
Design best practices or Humancentered design skills
Developing strategies, visions, and working with Product Managers to influence Road Maps
Large, matrixed, global organizations with complex product portfolios
Driving change inside organizations and/or with customers
Building relationships with stakeholders at every organizational level, for example Csuite, VPs, directors, managers, individual contributors, coops and interns
Working remotely across distributed teams
One or more of the following areas: Marketplace, Ecommerce, SAAS Transformations, Customer Experience, Localization, Marketing, Automation

Minimum Requirements:

10+ years as a change agent and manager in Technology (Multiple roles considered)
10+ years in web design and/or development in marketing, eCommerce and/or customer support/success
Expert in at least one project management framework that you know inside and out and would be ready to start implementing week 1 (example: Agile, Scrum, Kanban, Waterfall, etc.)
Advanced experience with at least one of the major product management software systems (example: JIRA, Asana, Trello, product plan, etc.)
Able to travel on average 1 week per quarter

Preferred Qualifications:

Managed a large team for at least one company through a business transformation

Higher education, for example a bachelor's and/or master's degree

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Job Family:
Marketing

Req ID: 355730