Japanese Speaking Customer Service and Marketing - Duesseldorf, Deutschland - Career Management GmbH
Beschreibung
Düsseldorf- ab sofort- Vollzeit- Job-ID: FV22-1168
Ihre Aufgaben:
- Support marketing activities and administration tasks and answer routine queries from across the business related to own area of specialism, referring the more complex professional queries to the right departments
- Take care of, and improve the effective and efficient daily operation, and be proactive with continuous improvement suggestions to other colleagues
- Direct communication with customers about their inquiries
- Communication with related departments to answer routine queries from customers to meet customer satisfaction fully
- Prepare Management Information report on a regular basis (e.g. Pending Documents List etc) in order to ensure that superiors have the relevant information needed to support operational and strategic decisionmaking
- Comply with various regulations, internal policies, procedures, and rules
Ihre Qualifikationen:
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Fluency in Japanese and English:
- Strong communication skills as there will be various interfaces with customers and within the organisation (Marketing Officers, Operations etc)
- A good level of past experiences in banking operation and knowledge for CMS are preferred
- Proficiency in Excel, Word and PowerPoint
- Have strong interpersonal skills engaging with key stakeholders at all levels
- Be a good team player willing to work and be proactive in all marketing support activities at short notice
Benefits:
- 30 days vacation
- Unlimited employment
- Full time employment
- Attractive salary
- Attractive fringe benefits
- Dynamic and international working environment
- Attractive development opportunities
Your Career Management Team
_Ihr Ansprechpartner_:
- _
- Career Management GmbH_
- Felicitas Viscardi_
- Dreischeibenhaus_
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- _
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