Expert CRM Analysis - Remscheid, Deutschland - Vaillant Deutschland GmbH&Co. KG
Beschreibung
WORKING AT VAILLANT GROUP.TAKING CARE OF A BETTER CLIMATE.
- Sustainable heating solutions are our company purpose. And flexible ways of working are part of our company culture.
- Both count. Both are us.
Expert CRM Analysis & Intelligence (M/F/d) limited for 2 years:
- WHAT YOU WILL DO
- As an expert (M/F/d) for CRM, you analyze the data in the CRM system and other systems and ensure a continuously high data quality
- Through your overview of all customerrelated data and the creation of regular reports as well as projectrelated analyses, you derive wellfounded recommendations for action for projects and the strategic orientation and advise the various stakeholders
- You check and optimize the expansion of CRM reporting as well as a corresponding data architecture
- You lead workshops with CRM users to optimize data preparation and input
- You are responsible for the continuous further development of the CRM system by integrating relevant data, information and the regular exchange with key users in accordance with the strategic alignment
- You support market research studies and customer surveys
- WHAT YOU BRING ALONG
- You have a university degree in economics or business administration
- You have already gained several years of professional experience and have learned how to work with databases and various CRM systems (especially Salesforce) as well as complex data analysis
- You are interested in complex interrelationships and have excellent analytical skills
- You convince with your presentation and communication skills, you use your very good German and English skills confidently in your daily business life
- WHAT WE OFFER
Mobile Work:We offer up to 70% remote work. In addition, our employees can work from a European Union country for up to 30 days a year
Flexible working hours: We offer flexible working hours so that family and career can be coordinated individually
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Salary: We offer an attractive remuneration package in accordance with the NRW IG Metall collective wage agreement, including vacation pay and Christmas bonus to our employees in Germany
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Appreciation: We treat our employees with trust, respect and appreciation at all times
Michelle Kannler
Vaillant
WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.
- Sustainable heating solutions are our company purpose. And flexible ways of working are part of our company culture.
- Both count. Both are us.
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