Omnichannel Specialist - Ismaning, Deutschland - Aioi Nissay Dowa Europe

Aioi Nissay Dowa Europe

Geprüftes Unternehmen

Ismaning, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Omnichannel Specialist (M/F/d) in Brussels/ Evere:
**in Brussels / Evere
Join Toyota Insurance Management SE, the insurance competence centre of one of the world's largest car manufacturers. We are a dynamic, successful company with an automotive focus on private and commercial customers.

Our core activities are in the area of insurance and financial services products around the mobility of our Toyota / Lexus customers as well as in the area of special products for our dealer organisation.

Your tasks

Manage the rollout of insurance products/services on a dedicated Toyota/Lexus omnichannel platform.
Support the deployment of insurance related omnichannel initiatives for all commercial programs.
Deliver exceptional & seamless customer experience through all online & offline touchpoints.
Develop and conceptualize omnichannel (online & offline) solutions for customers along the entire customer journey.
In the context of project management,

- initiate, plan, implement and monitor digital deliverables independently.
- identify, define and prioritize issues; assign accountability; communicate issues to all appropriate stakeholders; drive issues to closure.

Work closely with crossfunctional teams & partner with service providers and external team members to deliver experiences that drive increased customer engagement and business results.
Continuous use of a wide range of analytics data to optimize digital channel / tools and derive strategies and tactics to improve performance.

Your profile

BSc/MSc degree in Marketing /Business Management /ecommerce business
Three years of experience in ecommerce and/or digital marketing
Excellent understanding of digital channels and customercentric interactions
Strong project management skills

- ability to lead complex project workstreams across multiple dimensions, with internal and external teams & partners.

Profound knowledge of agile working methods.
Excellent written and verbal communication skills (knowledge of copywriting desirable) in English. Knowledge of another European language is an advantage.

Some of what we offer

Culture of trust, empowerment and constructive feedback
Collaboration with people from different countries and cultures
Attractive salary with month and holiday payment
25 days' annual leave
37,5 working hours per week
Working from home policy and monthly homeworking allowance
Employer's contributions (pension plan, supplementary health insurance, invalidity insurance, life insurance)
Commuting allowance
Subsidised meal vouchers
Private Car Rental Program after 6 months

We are looking forward to receiving to your

salary expectations as well as your earliest possible

start date

Toyota Insurance Management SE:

Belgium branch
Avenue du Bourget 60
B-1140 Bruxelles, Belgium

Michal Krautwurst
T

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