Customer Support Specialist - Bexbach, Deutschland - KD Pharma

KD Pharma

Geprüftes Unternehmen

Bexbach, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

KD Pharma Group is a medium-sized, internationally active company with headquarters in Bexbach, Saarland, Germany, and specialized in the manufacture of customised products that meet the diverse needs of the global market.

KD Pharma Group is one of the few companies in the world that offers concentrates with a purity of up to 99.5 %.

This is achieved by focusing solely on research and technology development for omega-3 fatty acids.

This enables KD Pharma Group to provide tailor-made solutions that enable each customer to differentiate itself from its competitors in the global marketplace.

Aufgaben

Your tasks:

Coordination of all ongoing service requests as well as order

processing.

Close cooperation with the sales department, e.g. processing new

product enquiries, preparing quotations, advance sales planning

Conducting meetings or correspondence with customers
Developing feedback or complaint procedures for customers
Coordinating activities with internal departments from sales,

production, etc. to ensure customer needs are met

Identify, manage and execute projects to improve processes and

customer satisfaction

Qualifikation

Your qualifications:

Degree in business administration or similar.
At least 3 years of experience in a B2B customer care management

environment combined with a good understanding of the pharmaceutical and/or
nutritional supplements industry

Ability to work independently and systematically
Willingness to work with a variety of clients to develop ideas for

client management improvements

Very good communication skills
Profound knowledge of MS Office
Fluent in English and German, knowledge of other languages is an

advantage

Benefits:

Your Benefits:

A varied, versatile and challenging position with a high level of
personal responsibility. Your induction will take place "on the job"
in a committed and competent team.