End User Device Technician - Ramstein-Miesenbach, Deutschland - ManTech
Beschreibung
Secure our Nation, Ignite your Future
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.
ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.
Responsibilities include but are not limited to:
- Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
- Travel required to support Regional objectives.
- Supports refresh, modernization, projects, and STO activities as required.
- Travels to support other locations within the area as needed.
- Follows proper processes of equipment classification and sanitization.
- Conducts equipment surveys, inventories, completes database updates, and assists with logístical services for associated equipment.
Basic Qualifications:
- Technical Bachelor's Degree, and 7 years of handson experience in IT hardware support, Associate's Degree with 9 years of experience in IT hardware support, or High School Diploma/GED with 11 years of experience in IT hardware support.
- TS/SCI with Poly Required
- Possess an IAT level II baseline certification as defined by DoD M such as Security + (preferred). *Required to start
- Experience in installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices and completion of associated cabling work.
- Customer facing experience
Preferred Qualifications:
- Experience supporting CAN networking requirements.
- Experience with a ticketing system.
- Quality cabling skills in installation, splicing, and fabrication.
Clearance Requirements:
- Must have a current/active TS/SCI w/ FS Polygraph
Physical Requirements:
- Must be able to remain in a stationary position 50%.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- The person in this position frequently communicates with coworkers, management, and customers, which may involve delivering presentations.
We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
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