Cybersecurity Advisor - Munich, Deutschland - Rapid7

Rapid7

Geprüftes Unternehmen

Munich, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

As a Cybersecurity Advisor, you will sit within our Managed Services team and be responsible for leveraging your technical knowledge to guide customers in the successful usage of security product features and enhancements, and for positively impacting the overall success and maturity of customers' security programs.

You will have strong relationship building skills, enjoy engaging with customers with a passion for solving technical challenges.

About the Team

About the Role
You will be the key trusted advocate to an assigned set of customers.

Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service.

In this role, you will:

Ensure that Rapid7 Platform technology is functional, and coordinating with Rapid7's Managed Services and Rapid7's Support team when needed
Work closely with Analysts and Scan Operators to convey recommendations to Rapid7 customers
Review and generate highquality accurate and contextual customer deliverables
Build strong advisory relationships with customers and continuously exceeding client expectations
Assist in technology deployment and client onboarding processes
Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap
Assist Managed Services Leadership with effective scaling strategies to face the challenge of an everexpanding customer base

The skills you'll bring include:

B2 level German or above
Extensive experience working within Information Security or related discipline
Significant client relationship management experience, with the ability to build long lasting credible relationships
Proven ability to convey extremely technical concepts to audiences with varying technical prowess
Strong understanding of common enterprise technologies
Prior technology deployment and configuration experience

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