Sr. Strategic Customer Advisor B2B - Berlin, Deutschland - Amazon EU SARL (Germany Branch)
Beschreibung
BA/BS degree- Experience in dealing with large enterprise accounts ( >250MM USD revenue) in the B2B space in sales, partnering, alliances.
- Exceptional English and German skills both verbal and written.
- Strong and successful communication skills which include the ability to write compelling, concise documents.
- Proven analytical skills and ability to influence people both internally and externally.
- Decisive and able to move with speed to implement ideas.
- A passionate, selfstarter, ready to take Amazon's local customer experience to the next level.
- Broad commercial awareness developed in a fastmoving environment.
Key Responsibilities
- Owns all facets of the account management process for large, complex strategic accounts within industry assigned
- Owns a full territory/one full large Industry; Ownership of pipeline and influence over lead sourcing process
- Meet or exceed targets for prospecting/new customer acquisition and customer account management
- Interacts up to VP/SVP Level with customers (e.g. CPO, Head of Indirect Procurement). Ability to articulate, discuss, and contribute to customer's procurement strategy and key focus points
- Ability to close customer contract negotiations with various stakeholders
- Act as liaison with US and Int'l product teams. Identifies and drives resolution of product bugs and highseverity events, working with product development and operations teams across the organization
- Expert in Procurement Business Processes ("PurchasetoPay"). Expert in Amazon's positioning, and differentiating factors; solid knowledge on ERP systems (SAP, Oracle, MSFT), eProcurement Systems, and other market solutions
- Drive periodic innovation aimed at improving customer satisfaction
- Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders
- University degree ideally in a technical or analytical discipline, MBA preferred
- Effective communicator strong closer
- Strong ownership, bias for action and willingness to roleup your sleeves
- Knowledge of ProcuretoPay/eProcurement and Tender-Processes at large enterprises a plus
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