Customer Service Assistant F/m/d - Munich, Deutschland - ICAPE GROUP
Beschreibung
To strengthen our team and development on European market we are looking for a
Customer Service Assistant in our office in
Munich, Bavaria, Germany.
full-time.
RESPONSIBILITIES
- Process orders in our SAP system and follow them up
- Monitor the order book (Pull In & Push Out)
- Keep customers informed and alert them in advance of any change
- Receive orders, process them and send them back to each customer on time
- Prepare shipping documents (delivery notice and invoices)
- Communicate with internal sales
Actor of logistics efficiencies (transport, warehousing):
- Interface with our office in China
- Able to analyse the nonperformance with factual data
- Coordination with the Customer Service teams, sales representatives and customers, in an international context
QUALIFICATIONS
- International Business or Sales Administration degree preferred, and a successful experience in the commercial or Sales Administration field (45 years)
- Fluent in
German, and good level of
English writing and speaking - Knowledge of MS-Office
- Knowledge of SAP is a plus
- International experience should be also appreciated
- Good adaptation skills: you know how to be versatile in carrying out different missions
- Highly customeroriented and a friendly contact towards customers and colleagues
SALARY
- Based on profile and experience: show us what you can do
POSITION
- Permanent contract, full time
- Position open to disabled workers
LOCATION
- Munich, Bavaria, GERMANY
ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.
We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than 70 countries, +3000 customers trust the quality services we offer.
We are headquartered in Paris area, France, but we have 36subsidiaries in Europe, Asia, North & South America staffed with +600 skilled employees.
Job Types:
Full-time, Permanent
Ability to commute/relocate:
München:
Reliably commute or planning to relocate before starting work (preferred)
Experience:
- sales or sales administration: 3 years (required)
Language:
- German (required)
- English (required)
Work Location:
In person
