Customer Support - Neuwied, Deutschland - SKYLOTEC

SKYLOTEC

Geprüftes Unternehmen

Neuwied, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

SKYLOTEC is one of the leading manufacturers of personal protective equipment against falls from a height and safety systems in sports and industry.

We currently employ around 950 people worldwide and maintain our own production facilities in Germany, Hungary, Italy, Romania, Slovenia and Sweden, as well as subsidiaries around the world.

For the next possible date we are looking for you to support us at the Neuwied location as a

Customer Support & Management (M/F/d):

Customer Service sees itself as the team within the company for all matters relating to the customer. We see the customer as a partner for mutual and sustainable success. Customer satisfaction has the highest priority, because customer satisfaction means growth and long-term business relationships.

You will work as part of the Skylotec Nordic team and as part of the customer service team in Neuwied at the headquarter.

You will also work closely with other team members as well as with the Sales Manager, Key Account Lead, Managing Director and external suppliers within the tactical business unit.

Your responsibilities:

Coordinator between Skylotec GmbH and Actsafe office in Sweden
Customer service on Tactical business and for our business with German Authorities
Coordinator on Tactical business globally
Technical advisory for colleges in Skylotec GmbH on Actsafe and Tactical products
Monitoring of Global tender processes for Tactical business
Live customer and supplier meetings when needed
Act as Sales and Technical support on suitable exhibitions and seminars
Support in tenders and price negotiations

Your profile:

Completed vocational training in the commercial/technical field
Professional experience in sales of technical products with good technical understanding
Experienced handling of ERP systems and the MS Office package
Very good English skills in spoken and written, gladly also other foreign languages
Handson mentality and open for new challenges
Enjoy customer communication eloquent, confident, resilient and professional
Selforganization and motivation (working in a mobile office)
You want to improve customer satisfaction and win the job in the process an like in an international environment

We offer you:
An interesting and varied field of activity in a dynamically growing company with many opportunities to make a difference at a market-leading company:

Active design of processes as well as collaboration on improvements
Modern and teamoriented working environment that is open to new impulses
Flat hierarchies and short decisionmaking processes
A permanent employment contract
30 days vacation to relax
Additional vacation and Christmas bonus
Individual training and development opportunities
A company pension plan
The possibility of a JobRad
Extensive and practical onboarding
Free use of our company parking lot across the street
And many other offers such as access to our SKYLOTEC benefits portal, employee discounts on our own products, participation in company events, as well as the opportunity to work on the move

SKYLOTEC GmbH
Im Mühlengrund 6 D-56566 Neuwied