Director of UX Design - Hamburg, Deutschland - Xeneta

Xeneta
Xeneta
Geprüftes Unternehmen
Hamburg, Deutschland

vor 4 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
In Xeneta, we are looking for a Director of UX Desgin. This role is a leadership role, responsible for envisioning and building an end-to-end customer experience that delights our customers.

In this role you will create, develop, and evangelize a north-star vision for how the different use-cases and data assets create an experience that our shippers and logistics service provider will use every day to transform their procurement processes.


In addition:

  • You will generate and leverage inputs such as user research, product data, customer feedback, and product discovery to design industrydefining products.
  • You will work closely with product leadership to develop innovative ideas generating company revenues.
  • You will develop a diverse team of worldclass designers and UX researchers and data designers.
  • You will influence across Xeneta, creating processes to connect multiple design approaches into a single, holistic, endtoend experience for our customers, and ensure a consistent high bar for the Xeneta experience.
  • You will uplevel the aesthetic, usability, and delightfulness of Xeneta's CX.
  • You will identify new growth opportunities through the lens of the functional and emotional benefits your customer experience can deliver.
  • You will ensure a high bar and drive for excellence with an optimistic and collaborative approach that inspires your team.
  • You will balance visual, motion, and interaction design to create a delightful CX
  • You will clarify ambiguity to craft specific and actionable vision and design concepts.
  • You will build foundational design and customer experience systems that others can leverage to build specific experiences.
  • You will leverage visual, written, and verbal communications to influence across all levels, including C-Team.
Key Responsibilities

  • Work is both strategic and tactical, owning the company design strategy at portfolio level while leading by doing.

Your key responsibilities will be to:

  • Develop strategies to drive design excellence and define the long-term roadmap for Xeneta.
  • Lead by doing through all phases of product design: from early generative research to product definition, from whiteboarding iterations to mockups and flows. from getting buyin from internal stakeholders, to testing new concepts and experiments with customers.
  • Partner and engage with VPs across the organization to drive buyin, funding, and adoption of design initiatives.
  • Proactively identify and resolve issues that may impact the team ability to deliver goals (e.g., not having UX/UI visions for our products).
  • Raise the bar on design quality (never satisfied with the status quo) across the product portfolio.
  • Manage a team of talented designers, UX researchers, data designers. Defines holistic strategy and direction.
  • Owns and drives processes used by the design teams to work across multiple products. Create scalable systems to enable design teams.
  • Stay on the cutting edge of what's new in technology and user experience, leading team to identify and experiment with new promising tech and interaction patterns.
  • Evangelize initiatives to diverse audience, setting up Xeneta's experience as leader for external audiences.
  • Inspire, lead, and develop a diverse team creating a culture of innovation and creativity.
Skills, Knowledge and Expertise

  • 10+ years of experience as a UX designer, interaction designer, product designer or similar. Preference for Saas experience.
  • Online portfolio demonstrating usercentered design solution, specifically on desktop.
  • Excellent communication and storytelling skills.
  • Experience with rapid iterative design and development process.
  • Track record of influencing senior management to obtain funding for design projects.
  • Experience leading projects with multidisciplinary team including UX researchers, designers, product managers, engineers.
  • Fluency in best practices for platform information architecture and design.
  • Knowledge of usability principles and techniques.
  • Be willing to roll up the sleeves to meet product deliverables.
  • Passion for the UX design role, ability to hire and develop talents.
  • Design operations to drive roadmaps, planning, and resource prioritization.

Benefits:


  • We will help you
    grow your career: We help you identify areas of growth for you, whether you want to grow as a specialist in your field or eventually want to go into a leadership/management role.
  • We have a
    transparent and open work environment where everyone is empowered to make an impact and encouraged to voice their ideas.
  • Keeping true to our value, "Xeneta is one," we regularly organize
    social events, including global company trips, breakfast gatherings, Friday afterworksocials, and weekly quizzes.
  • You will enjoy our
    generous vacation plan: 510 extra paid days off around public holidays.
  • You will receive an
    individual education budget and can educate yourself during work hours: you can spend several hours e
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