Digital Payment Revolution - Berlin, Deutschland - Work_in_Berlin Recruitment Agency
Beschreibung
Our client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible.From splitting rent with roommates to paying a friend to say "thank you", the stories and experiences of their users' payments are highlighted and shared in their social feed.
As a Customer Support Specialist (M/F/d) at our client you will be helping customers with inquiries regarding their accounts.We're looking for customer service agents (M/F/d) who don't require a script to help customers send and receive payments. Someone who can delight with promptness, thoroughness, accuracy and maybe an occasional pun or two.
Responsibilities:
- Provide world class customer service.
- Try all avenues to solve a customer's issue, but if you can't, explain the why with an empathetic ear
- Educate customers on how to use the app to send and receive payments
- Work to continuously learn about the payments industry in hopes of quickly becoming an expert
- Proactively look for ways to improve internal processes
Requirements:
- Team player (M/F/d) win as a team.
- Enjoys being on the phone interacting with customers
- Must be a selfstarter and selflearner
- Someone who enjoys a fast paced yet fun working environment
- Fluency in Hebrew
>>> OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS
We ́re looking forward to hearing from you
Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin
Visit us at:
work-in-
If you need any assistance please don't hesitate to call Robert or Arnaud on
Skills that work well with our company are:customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience
Job Types:
Full-time, Part-time, Permanent
Art der Stelle:
Vollzeit, Festanstellung
Arbeitsort:
In person
Mehr Jobs von Work_in_Berlin Recruitment Agency
-
Debt Collection Dutch Partly From Home
Berlin, Deutschland - vor 3 Wochen
-
Debt Collection Dutch Partly From Home
Berlin, Deutschland - vor 2 Wochen
-
Norwegian Insurance Customer Service
Berlin, Deutschland - vor 2 Tagen
-
Customer Support Car Sharing Agency
Berlin, Deutschland - vor 2 Wochen
-
Digital Payment Revolution
Berlin, Deutschland - vor 4 Wochen
-
Simple Customer Service Role
Berlin, Deutschland - vor 1 Woche