Operational IT Department Manager - Cologne, Deutschland - TENIOS GmbH

TENIOS GmbH Cologne, Deutschland

vor 3 Wochen

Employee

Beschreibung

Apifonica is an Estonian company with its headquarters in Tallinn and offices in Poland, Germany (Tenios brand), Italy, Latvia. We offer intelligent cloud solutions and develop software solutions for communication services for businesses in Europe.

Apifonica is a highload cloud communications platform that allows companies to automate their conversations with customers. Apifonica is a fully customisable solution for automation of communication in HR, sales and customer support. This automation is tailored to the customer's goals as our experts analyse your workflows and we customise our platform to fit your project: from basic automation of voice & text notifications to complex solutions fully integrated with your IT system featuring AI-powered voicebot, smart reporting and workflow automation.

Among our customers are such big brands as Ergo (Germany), Huawei (Germany), Decathlon (Poland), LPP (Poland), Sportsalliance (Netherlands), 4F (Poland), SkyEng (Cyprus), Jeronimo Martins (Poland) and others.

Tasks

Managing the operation team's processes
Managing projects relate to automating the company's financial process (invoice, report, credit limit and accounts receivable control, integration with accounting system, payment distribution, and others)
Managing the information security documentation system and related projects
Managing technical support for infrastructure BSS/OSS systems (billing, accountant, data centers
Managing the technical maintenance process of the company's corporate websites

Requirements

Work experience in a leading position in IT not less than 3 years, preferable in the sphere of telecommunications or software development.
Practical experience in the field of managing operational activities and project management.
Experience in automating financial processes of the company
Experience in organizing cross-team project
Experience working in telecommunications company
Experience working or managing with ERP, BI, Billing, Accountant systems
Knowledge of software development process methodology
Knowledge of standards and requirements ISO/IEC 27001:2015:2022
Proficiency in English at a level not lower than Upper-Intermediate, as the company has several countries of presence.
Based in or willing to relocate to Cologne, Düsseldorf, or Riga.

Nice to Have:

Knowledge of standard and requirements ISO 9001:2015
Experience in engineering position

Benefits

Hybrid format of work. We're flexible about when and where we work, though we do meet in our office.
Different formats of employment. You can choose what suits you better - employment contract or a B2B agreement.
Learning and development. Out teams plan out courses for each member and we cover expenses.
Great career and competitive salary. You'll become part of an international team, learn from the best and grow as a professional.
Last but not least, you'll enjoy the inspiring and fun atmosphere we have;)

By applying to the vacancy you consent to the processing of personal data.

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