Site Lead - Stuttgart, Deutschland - Goldbelt, Inc.

Goldbelt, Inc.

Geprüftes Unternehmen

Stuttgart, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Overview:

Global in service but local in approach, the Nisga'a Tek team is committed to high-quality service to honor those who defend us.

Nisga'a Tek's work ensures mission assurance and execution for customers and warfighters.

Summary:

The Site Lead will monitors project progress and adjusts schedules of employees/contractors, staffing requirements, and equipment inventory in accordance with budget constraints and project timelines.

This position will support the United States Special Operations Command (USSOCOM) contract.

The primary mission is to lead development, fielding, and transition of state-of-the-art technical collection and exploitation capabilities for advanced surveillance reconnaissance, and intelligence systems for Special Operations Forces (SOF) warfighters.

Responsibilities:

Essential Job Functions:

Manage the daytoday operations at the assigned performance location
Be the single technical point of contact to the Government and to the Project Managers
Maintains adequate project supplies to maintain project schedule
Orders and procures project materials, negotiates logistics and contracts with suppliers
May prepare site reports to convey progress of projects, site overviews and geographics, and hazards
Participates in call listening and speech analytics projects to provide deeper level insights around the customers' experiences
Documents best practice observations of customer / agent interactions along with effective quality implementation practices
Observes and provides feedback around adoption of new policy / processes
Communicate and support project managers and functional leads on financial issues and questions
Train, coach, and monitor assigned team members Handle escalated call, complaints, questions, and queries as necessary
Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Organize, design, and conduct training for employees on site

Qualifications:

Necessary Skills and Knowledge:

Demonstrate good problem solving skills and have experience overseeing accomplishments of multiple tasks
Strong oral and written communication skills
Excellent organizational skills with the ability to coordinate multiple work streams, multitask, and work well under tight deadlines
Strong interpersonal skills and proven experience in building successful partnerships with business and technical groups
Selfstarter with ability to perform and lead work independently
Structured problem solving
Excellent verbal and written communication skills
Ability to use multiple communication methods (written/visual) to work with all levels of staff
Ability to interact effectively with a variety of contacts/relationships, including seniorlevel managers

Minimum Qualifications:

Minimum of 5 years' experience with communicating intelligence and operations details to senior leaders.
Minimum of 5 years' experience managing FSEs and teams without direct supervision authority
Requires a Top Secret and must be SCI eligible for their clearance

Preffered Qualifications: