Customer Service Holiday Homes Portal - Berlin, Deutschland - Work_in_Berlin Recruitment Agency
Beschreibung
Our client is not just some online portal for the rental of holiday homes and apartments.Our client delivers real value for the landlords; including creation of the advertisement, marketing, price adjustments, communication with tenants and the organization of cleaning services.
The landlord simply selects the service features to be performed by our client - and has to worry about nothing more.
Depending on the selected service modules, you (M/F/d) will be doing:- Confirm orders, maintain master data and take care about any changes in booked services
- Stay in contact with guests regarding arrival and departure time and coordination of key collection on site
- Communication with cleaning companies and coordination of the scope of services and the time of use
- Coordination of the laundry service (bed linen, hand and kitchen towels, hygiene products)
- Processing of damage reports
- Supervision of payments, debt collection
- Marketing the property in social media environment
- Adjustment of prices according to the market environment
What you bring:
- Excellent customer service skills
- Can work shifts
- High level of accuracy and eye for detail
- Highly motivated self starter
- Empathic listener and persuasive speaker
- Fluent in German, Hebrew or Danish
>>> OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS
We ́re looking forward to hearing from you
Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin
Visit us at:
work-in-
If you need any assistance please don't hesitate to call Robert on
Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience
Job Types:
Full-time, Part-time, Permanent
Job Types:
Permanent, Full-time, Part-time
Work Location:
In person
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