Junior Support Specialist - Mannheim, Deutschland - osapiens Services GmbH
Beschreibung
EntwicklungMAFINEX-Technologiezentrum, Julius-Hatry-Street 1, 68163 Mannheim
Das Leben ist zu kurz - arbeiten Sie irgendwo, wo es geil ist:
- osapiens, founded in 2018 in the middle of Mannheim, is a fast-growing start-up that helps companies producing, moving, selling, or maintaining physical goods by automating their Operations using data and artificial intelligence. We are a strong team with over 30 nationalities that guarantees customer satisfaction and creates value by delivering end to end projects from design to implementation. Make the difference. Take responsibility. Allow us to create your opportunity to grow. We will be pleased to welcome you into our modern, open, and inspiring workplace.
Ihre Aufgaben in unserem Team
:
- Independently accepting, evaluating and processing customer inquiries via our support portal
- Preanalyzes of coding and reproduction of the production issues
- Coordination of troubleshooting and problem solving with colleagues from the technical departments.
- Direct communication with customers regarding feedback or status requests
Ihre Aufgaben in unserem Team
:
Experience in customer support; Previous Experience working with Request Response Patterns (REST and/or SOAP), as well as the Toolset (PostMan and/or Selenium) is a plus; Knowledge on the Languages REACT or Java Script; Strong technical affinity and enthusiasm for our innovative software solutions in the field of automation; Customer-first mentality with inner motivation to solve problems and alleviate conflicts.
Dies und mehr warten hier bei uns auf Sie
:
A motivated and connected team with focus; An inspiring atmosphere in modern offices with Snacks and Drinks available for the Team; Flexible work schedule and a hybrid workplace model; Exciting and varied tasks; Based in Mannheim, however remote working available; Comprehensive education and training opportunities; Regular Team Events; Corporate Benefits
Begleiten Sie unsere Kunden, Partner und uns auf ihrer Reise durch die Betriebsautomatisierung.
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