Dutch Speaking Customer Service Agent - Berlin, Deutschland - PK Global

PK Global

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Job Title:
Dutch Speaking Customer Service Agent (M/F/d)

Job Description:

Dutch Speaking Customer Service Agent (M/F/d)

Due to our incredible growth, we are looking for customer service representatives (M/F/d) with
Dutch and English language skills to help us create exceptional customer experiences for the largest social media platform in the world.

In our office
in Berlin and Homeoffice in Germany, 1950 employees in over 12 languages take over the communication via phone, chat or mail processing with the customers of our client.

What we offer:

2500€ gross monthly salary
300€ gross monthly language allowance for Dutch
Relocation bonus up to 1500€, depending on current location (minimum 100 km to Berlin)
40€ shopping card each month for your most favorite partner shops
Homeoffice in Germany possible
6 weeks paid training (parttime opportunity after training) and ongoing coaching
Great team events, Summer and Christmas parties, barbecues and much more fun

Your Job is great:

You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in DUTCH
You are putting together solutions to support and expand your customer's selfserve advertising customer base
You will demonstrate the value of advertising solutions and provide postsales support for all selfservice products
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience

Your skills are amazing:

Online Advertising Experience is a big plus
Prior working in service organization is desired
Excellent written and verbal communication
Fluent, verbal and written in
Dutch (C1) and minimum B2 in
English:
Familiarity with social media and you are active on them
Familiarity with online advertising products/vendors
Ability to multitask & work under pressure
Fast learner, diligent worker
You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

AGENTCNX

WAH

For more information please contact your point of contact from the Talent Acquisition department.
For us, it is natural to be an inclusive employer that promotes and values diversity. We live diversity, respect and equal opportunities, irrespective of age, gender identity, sexual orientation, disability, social and national origin, or ethnic and national affiliation. Our cultural guideline "We all contribute and are 1 Concentrix" expresses exactly these values. We want to create a barrierfree environment where everyone can show their full talents._

Location:

Germany, Berlin

Language Requirements:
Dutch (required), English (required)

Time Type:

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