Sales & Retention Specialist, Gb/ie (All Genders) - Berlin, Deutschland - TeamViewer

TeamViewer

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind.

Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence.

With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions.

One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

Job Description:

Are you ambitious, sales-driven and you love building relationships with a divers range of customers? Then join our Retention team and help growing and retaining our customer base in Great Britain/Ireland by having technical knowledge about our products.

Approach existing customers to ensure a high service level and customer retention
Discover cross and upsell opportunities with the existing customer base
Follow up and negotiate with customers to prevent churn and generate pricing quotes for renewals
Collect and analyze feedback from the customers to improve internal processes and customer loyalty

Qualifications:

Bachelor's degree in economics, linguistics or another relevant field. Any equivalent commercial experience is an alternative
Experience in sales, customer retention or customer service, ideally with upselling and crossselling
Ideally experience in the IT environment with SaaS knowledge
Fluency in English is mandatory, further languages are a plus
Strong communication skills, positive attitude and enjoy working in an international team

Additional Information
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Onsite Onboarding in our HQ office for an optimal start
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Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews

Premiums for the private pension plan (
BAV) up to the maximum amount are topped up by TeamViewer

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Public transport friendly offices

Option to
lease an ebike or use one of electric cars

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Special terms for local gyms

Access to _Corporate Benefits platform _with many
discounts:
Regular
Team events** and company-wide celebrations

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Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
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Hybrid and
Flexible work time with up to 50% home office
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Work From Abroad Program allowing up to 40 days of work outside your contracting country

We celebrate
diversity as one of core values, join and drive one of the care initiatives together with us

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported.

We C-A-R-E and understand that our diverse, values-driven culture makes us stronger.

As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally.

We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.