Intranet Administrator M/w/d - Frankfurt am Main, Deutschland - Akkodis Germany Tech Experts GmbH

Akkodis Germany Tech Experts GmbH

Geprüftes Unternehmen

Frankfurt am Main, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Akkodis - formed by the merger of AKKA & Modis - is a global leader in Engineering & IT.

As a global partner in an ever-changing technology & competitive environment, we support our customers with our 360° offering to create a more sustainable & smarter future.

United by our shared passion for technology & talent, we look at the world from a new perspective. Every day, our 50,000 motivated engineers & digital experts go beyond the possible to create the incredible.

Is IT support your passion? Do you have experience in supporting macOS, Windows, and iOS? Then convince us with your expertise and join us as a 1st and 2nd level supporter in Frankfurt.

Our client in the field of entity identification is looking for support for their IT team as soon as possible.

What you can do for us:

Onboarding of new staff members (Setting up devices, workstations, and profiles)
Provide direct technical support to internal endusers in a team, including remote support for

transatlantic office

Setting up and configuring mobile devices for endusers

(Mac/Windows) computers and mobile devices through MDM-Software (Filewave)

Troubleshoot complex hardware/software issues with MacOS, Windows10, iOS, this includes:

Microsoft Office products, Communication Applications (Zoom, MobileIron), Audio/Video

settings, adjusting/replacing cables, Network issues:
LAN, WLAN, VPN, testing connectivity

Setup and move workstations and adjusting table heights around the office
Resolving printer issues, paper jams, replacing toner
Taking equipment to service provider for hardware replacement
Create and maintain technical documentation of configurations and procedures
Keeping and tracking inventory of IT equipment up to date
Work in compliance with all GLEIF and other relevant IT policies and processes, where

applicable

Assist/stand in for colleagues if needed

The skills that are needed:

Combined at least 2 years of experience as Level 1 and Level 2 Support
Experiences with

1. providing support for macOS, Windows, and iOS

Active Directory, Windows registry and Group Policies
Software management systems
Anti-Virus software
Understanding of basic networking (DNS, TCP, VPN, routing,)
Knowledge with Unix based Operating Systems and commands

system, etc.

Exceptional personal skills including social competency and teamwork skills
Flexible and able to work in a dynamic work environment
Ability to learn quickly and work independently
Must be able to do some light lifting of IT equipment and workstations
Knowledge of security principles and best practices
University degree in Computer Science or similar preferred
ITIL certification a plus

Why you are in the right place when working with us:

Attractive remuneration
Professional development
Join and work with us in a flexible and mobile working environment
Multicultural organization with the office directly in the city center of Frankfurt
Open office space that facilitates & encourages collaboration; headphones allowed
Beverages & Fresh fruit in the office
Subsidized gym membership

- iMac workstation with 2 displays; custom Keyboard if required

Company iPhone & Macbook
Casual gettogethers on sunny Friday afternoons on our spacious terrace

We are looking forward to getting to know you.

Your Contact:
Herr Happiness Biobele Owunaka

Akkodis Germany Tech Experts GmbH:
Engineering

Theodor-Heuss-Allee 108

60486 Frankfurt am Main

Phone +49 69/