Customer Service Representative - Berlin, Deutschland - Neo Temp GmbH

Neo Temp GmbH

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Customer Service Representative (M/F/d)

Our Offer:

Indefinite employment contract
Annual salary of €44,500, commensurate with the responsibilities
Versatile and responsible role with interesting and varied tasks
Collaboration in a renowned and forwardthinking innovation company
Open, honest, direct, friendly, and uncomplicated interpersonal interactions

Your Responsibilities:

Receive, QC, acknowledge, and enter purchase orders (from endcustomers, Distributors, and Intercompany)
Place purchase orders for relevant product lines and confirm receipt
Provide Order Confirmation to customer and salesperson following defined process
Communicate delivery status to customers, expedite/escalate deliveries as needed
Collaborate with sales team and/or customer to resolve orderrelated or customer service issues
Produce and share relevant orderrelated reports
Provide feedback to management on workflow improvements
Support sales team as needed (e.g., initial inquiry response, quotation prep)
Perform other assigned duties

Your Profile:

Proficient in PC skills with 3+ years' experience, including:
CRM tools (preferably Salesforce)
ERP tools (preferably NetSuite)
Proactive with strong problemsolving skills
Comfortable working across various time zones and diverse cultures
Demonstrated expertise in resolving customer issues with a professional, customeroriented demeanor
Willingness to exceed defined job responsibilities
Ability to excel in a timesensitive environment and readily adapt to shifting priorities
Previous experience in the B2B technology industry is a plus

Sie möchten wechseln? Das bleibt unter uns
Falls Sie sich in einem ungekündigten Arbeitsverhältnis befinden, sichern wir Ihnen natürlich höchste Vertraulichkeit Ihrer Bewerbung zu.

Telefoninterviews und Vorstellungsgespräche gerne auch nach Feierabend oder am Wochenende.
Wir werden nur mit Ihrer Zustimmung den aktuellen oder ehemaligen Arbeitgeber kontaktieren.

Wir freuen uns auf Sie
Jetzt auf diese Stelle bewerben

Ihr Ansprechpartner
Daniel Burau

Kontakt
Neo Temp GmbH
Kurfürstenstraße 112
10787 Berlin

Telefon:

E-Mail:
[at]neo-Art der Stelle: Vollzeit, Festanstellung

Gehalt: 44.500,00€ pro Jahr

Arbeitszeiten: