Desktop Support Technician - Duisburg, Deutschland - N Consulting Ltd
Beschreibung
Location
:
Mulheim an der Ruhr, Erlangen,Berlin & Duisburg
Experience
:5 to 7 years
Contract period
:3 Years
Language:
English,
German
Skills
:
Microsoft Client, Active Directory, Desktop Support
Roles:
-
The Deskside support member should have strong technical knowledge and hands-on experience on below technologies:
-
Microsoft Client OS (Win7,8,10):
-
Active Directory & it's services, DHCP, DNS:
-
Print and File share services:
-
Hardware Break-fix:
-
Smart Hand Support in Network & Server devices:
-
Patch Management:
-
Possess 7+ years of relevant experience
:
-
Team Lead the Regional IT Team for technical queries and additional support
:
-
Windows Client Administration:
-
Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure
:
-
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
:
-
Identify potential changes and system improvements to present to technical teams for consideration and implementation
:
-
Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment
:
-
Where required, administer, and resolve issues with associated end-user workstation network software products.
Responibilities:
-
Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems
:
-
Expertise in supporting networks devices and servers in business environment
:
-
Ensure that work is carried out within agreed service levels and in accordance with project guidelines
:
-
Explain and document technical issues in a clear way to technical teams, business stakeholders
:
-
Have proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune etc
:
- **Develop in
- depth technical knowledge and domain expertise within End User Computing technologies.**:
Proactive and passionate of the EUC world, with strong interpersonal skills and excellent time management skills:
Strong capabilities in Windows 10 support, migration & Deployment
:
-
If necessary, liaise with third-party support and PC equipment vendors:
-
Perform related duties consistent with the scope and intent of the position
:
-
Hands on Experience End to End Desktop/Laptop life cycle managemment
:
-
Experience and desire to work in a Global delivery environment
:
-
Communication and Analytical skills
Job Types:
Full-time, Contract
Contract length: 6 months
Salary:
Up to 350.00€ per day
Ability to commute/relocate:
- Duisburg: Reliably commute or planning to relocate before starting work (required)
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