Operations Coordinator - Hamburg, Deutschland - HR Orb FZ LLC
vor 2 Wochen
Beschreibung
Main Roles and Accountabilities
1.
Compliance:
Ensuring Export processes are completed in compliance with AEO regulations and procedures
2.
Operations:
Working within the Export Operations team, to complete shipments from start to finish always ensuring excellent customer service
3.
Profitability:
Review and identify areas to maximise profitability by proactive file management.
4.
Customer Focus:
Maintain and develop customer relationships alongside customer solutions and any other relevant departments.
5.
Measurement:
To follow the company Processes and Standard operating procedures ensuring company KPIs are met and proactively manage operational files through agreed KPIs.
6.Accounting:
Ensuring all billing is carried out within a timely fashion monitoring and ensuring correct input of purchase costs into the system enabling accurate billing and profit reporting
7.
Quotations:
Ensure quotations are responded to in a timely fashion dependent on customer requirements.
Personal Attributes
This role needs to be underpinned by excellent customer service skills. You will have excellent attention to detail and possess a sound knowledge of Export processes.
Key Skills
- The ability to work proactively using own initiative.
- Proven communication skills, both written and verbal.
- Previous experience dealing with a varied customer base
- Capacity to build strong relationships.
- Ability to consider several possible options and decide on the most appropriate method.
- IT skills to an appropriate level.
- Excellent process and planning skills.
- Strong commercial awareness, understands the impact of actions
Qualifications and Experience
- Export Experience Essential
- Very good English required (written and spoken).
- Solid background in EU/DE Customs law and procedures.
- Sound knowledge of Word, PowerPoint, Excel.
- Dangerous Goods Compliant an advantage
Job Types:
Full-time, Permanent
Salary: 3,700.00€ - 4,000.00€ per year
Application Question(s):
- Are you a German national? If not, kindly specify your visa type and validity.
- Are you available to start immediately?
- Total how many years of experience do you have working in the Aviation/Air Freight industry?
- The maximum salary offered is 4000 Euro. Does this match your expectation?
Work Location:
One location
Application Deadline: 18/04/2023
Expected Start Date: 20/04/2023
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