Business Intelligence Administrator - Hamburg, Deutschland - Kuehne+Nagel
Beschreibung
As a member of our corporate Business Intelligence (BI) Administration team in Hamburg you will operate the BI platforms Tableau and SAP BusinessObjects WebI for a growing community with well over active users in 100 countries.
-Your Role :You will provide excellent technical support for a highly available and scalable IT BI landscape for the BI developers and the internal and external end users.
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Your Responsibilities:
- Operation and maintenance of multiple enterprisewide, complex BI environments
- Ensure security, performance, and availability of supported systems
- Incident management and problem management
- Installation and configuration of Tableau Server, SAP BusinessObjects WebI platform, and server extensions
- Test and deploy new software releases and service packs
- Evaluation and test of new product functions
- Analysis of system utilization, automation of system monitoring, capacity planning
- Documentation
- User Help Desk (2nd / 3rd level support)
- Troubleshooting
- Provide guidance and best practices on how to build solutions on the BI platform
- Support users in case of complicated report design questions
- User, access rights and content management
- Participation in 24/7 oncall standby support for priority 1 incidents
Your Skills and Experiences:
- Bachelor's or master degree in computer science or comparable professional experience
- Experience with the system administration of BI systems, ideally Tableau Server or SAP BusinessObjects
- Basic ITIL knowledge
- Experience with relational databases and SQL
- Tomcat Application Server knowledge
- Good knowledge in Unix/Linux shell scripting
- Knowledge in Windows Server
- Strong communication skills, customer orientation
- Flexible, able to work under pressure, teamoriented
- Excellent analytical capabilities
- High level of written and spoken English to work in an international team
Good Reasons to Join :
We want you to feel comfortable with us.
That is why we offer you a modern office in Hamburg's hip HafenCity, located directly on the Elbe River - flexible working hours, a subsidized job ticket for public transport, and a company restaurant with a wide selection of meals ensure a motivating working environment.
As far as your career, plans are concerned:
with us, you will get a career made to measure - through individual planning and supervisors who will give you the support you need.
We also support you personally with a wide range of work-life balance offers and supplementary company pension and health insurance.
We also offer great trust from top management and the conviction that agile working methods can improve the value of work in the company.
-About Kuehne+Nagel
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Sanchi Bhatnagar
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