Jobs
>
Berlin

    IT Knowledge Engineer - Berlin, Deutschland - AVASO Technology Solutions

    AVASO Technology Solutions
    AVASO Technology Solutions Berlin, Deutschland

    vor 2 Wochen

    Default job background
    Beschreibung
    AVASO Technology Solutions is currently seeking a Desktop Engineer with a passion for the IT area.

    As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.

    We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities.

    We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world's largest brands.

    AVASO offers you an excellent growth opportunity with a strong global company and good money.


    Website:

    • VISA Requirements:
    • The Candidate must be a Citizen or authorized to work in Berlin.

    Language Requirements:
    ~ The Candidate must be fluent in the German Language ( Native German Preferred)

    Position:
    IT Support Engineer Level 2


    Location:
    Berlin, Germany


    Position type:
    Full-time contract
    Role Type - Onsite


    Key Responsibilities:

    The candidate will provide IT field support including, but not limited to, troubleshooting hardware, software, and operating system issues, as well as printers, fax machines, telephony devices, and peripherals, and fixing them without violating the hardware warranty or customer security compliance requirements.

    Installation and troubleshooting of typical business software/applications like Adobe, and internet browsers.
    Installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive).
    Configuration & troubleshooting of Apple mobile devices.
    Printer and VOIP phone configuration & troubleshooting.
    Conference room A/V equipment assistance & troubleshooting.

    Assisting basic onsite activities involving racks, patch panels, routers, firewalls, switches, servers, and other enterprise-level hardware while under instruction from remote teams.

    Operating system deployment via PXE / USB ISO / Microsoft Configuration Manager.
    Take ownership of incidents and service requests (SRQs) raised by users in the ticket management system.

    Ensure all Incidents and SRQs are addressed within stipulated SLA timelines and work is completed satisfactorily to avoid ticket reopening.

    Reviewing and maintaining KB articles.
    Mentoring & training L1 resources.

    Provide VIP support for Deskside issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is unavailable like for MI calls.

    Contribution towards automation & service improvements.

    Desired Skills & Experience :
    • ~3-5 years of experience in Onsite support.
    ~ Knowledge and experience with Windows 10 OS.
    ~ Should have good expertise in EUC tools, remote support tools, MS Office and Outlook.
    ~ Preferable to have a good understanding of VPN and mobile device support.
    ~ ITIL process of Incident, Change, Problem, Service Request, and related activities such as spare and buffer stock management.
    ~ Knowledge and experience with ticketing tools (ServiceNow / Remedy etc.).
    ~ Knowledge and experience in Service requests, incidents, problem management, and change processes.
    ~ Optional:
    knowledge of AD and smart hands and feet support.
    ~ Optional:
    knowledge and experience of supporting tablets.
    ~ Optional:
    Ability to lift/move computer equipment weighing up to 20kg.
  • Group-IPS

    Engineering Coordinator

    vor 2 Wochen

    Group-IPS Berlin, Deutschland

    **Job Information**: · Work Experience · **5+ years** · *** · Industry · **Engineering** · *** · City · **Berlin, Stadt** · *** · State/Province · **Berlin** · *** · Country · **Germany** · *** · Zip/Postal Code · **12055** · *** · **Group-IPS. Come join us in reshaping the futur ...

  • TE Connectivity

    Working Student Engineering

    vor 3 Wochen

    TE Connectivity Berlin, Deutschland

    The Application Engineering team at TE Connectivity advises automotive customers on the design-in of relays and contactors in their systems. The Relay Engineering Laboratory Berlin develops and provides test equipment for design/product verification tests and customer specific te ...

  • LHR Saudi Arabia

    Engineering Leader/ Edms and Documentation

    vor 2 Wochen

    LHR Saudi Arabia Berlin, Deutschland

    **Who is our client and your future employer?**: · Ranked among the world's largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. ...

  • KGR

    Automation Technician

    vor 2 Wochen

    KGR Berlin, Deutschland

    We are recruiting an automation engineer for an international pharmaceutical group in Switzerland. · **The role is based in Switzerland** · **Tasks and responsibilities** · Maintenance and troubleshooting of production equipment · Support with installations and commissioning of n ...

  • Renewable Energy Grid Solutions

    Project Engineering Director

    vor 2 Wochen

    Renewable Energy Grid Solutions Berlin, Deutschland

    **Job Description Summary**: GE HVDC is moving towards a digitally integrated way of working, centralized around data and technology that connects a variety of systems and stakeholders, with the perspective that all work products (models, designs, documents, diagrams, drawings, e ...

  • GlobalLogic

    System Architekt Irc154193

    vor 1 Woche

    GlobalLogic Berlin, Deutschland

    Job: · - IRC Location: · - Germany - Berlin- Designation: · - Senior Software Engineer- Experience: · - 5-10 years- Function: · - Engineering- Skills: · - Automotive, IBM Rational DOORS, Systems Architecture, UML- Work Model: · - On-Site/Office**Description**: · **Requirements**: ...

  • LeanIX GmbH

    Engineering Director

    vor 2 Wochen

    LeanIX GmbH Berlin, Deutschland

    The Engineering Director - Value Stream Management (VSM) will lead the development of VSM, one of our emerging products, consisting of 4 fully remote engineering teams (based in Europe) with their engineering managers (20+ people). This is a product earlier in it's lifecycle but ...

  • LeanIX GmbH

    Engineering Director

    vor 2 Wochen

    LeanIX GmbH Berlin, Deutschland

    The Engineering Director - Value Stream Management (VSM) will lead the development of VSM, one of our emerging products, consisting of 4 fully remote engineering teams (based in Europe) with their engineering managers (20+ people). This is a product earlier in it's lifecycle but ...

  • GlobalLogic

    System Architekt Irc154193

    vor 3 Wochen

    GlobalLogic Berlin, Deutschland

    **Description**: · **Requirements**: · - Degree in engineering or comparable courses of study · - Professional experience in the description of system architectures or in system engineering in the automotive environment for SW-heavy products is an advantage · - Knowledge of typic ...

  • LexisNexis

    Team Lead Web Application

    vor 1 Woche

    LexisNexis Berlin, Deutschland

    Your tasks:- With your team, develop technical roadmap and identify, plan, and deliver against those roadmaps- Build a team culture that is collaborative, inclusive, and respectful. Encourage, empower, and celebrate- Instill a spirit of continuous improvement in the team's code, ...

  • keleya Digital-Health Solutions GmbH

    Head of Engineering

    vor 2 Wochen

    keleya Digital-Health Solutions GmbH Berlin, Deutschland

    Help hundreds of thousands of women as our new Head of Engineering · Keleya is an international, app-based solution for young moms & moms-to-be. Our Apple-featured apps are unique of their kind. No other apps offer the combination of a personalized pregnancy calendar, health trac ...

  • SPOTON CONNECTIONS

    Remote QA Automation

    vor 3 Wochen

    SPOTON CONNECTIONS Berlin, Deutschland

    Responsibilities: · - Collaborate with QA and engineering teams to identify system requirements and design performance tests · - Plan and develop the methodology and approach for regression, base-line, comparison, benchmarking tests · - Execute various performance tests including ...

  • Toadman Interactive

    Senior Animation Programmer

    vor 3 Wochen

    Toadman Interactive Berlin, Deutschland

    We are early in the production of a AAA shooter based in Unreal Engine for major consoles and PC. You'll be joining a highly talented, diverse team of developers based in Berlin and with a US-based partner. Our offices are located in the heart of Berlin with the iconic TV Tower i ...

  • IAV GmbH

    Intern in Thermal Modeling and Simulation of

    vor 2 Wochen

    IAV GmbH Berlin, Deutschland

    This challenge awaits you: · - The requirements of legislation and customers present vehicle manufacturers with major challenges for future mobility. Battery-electric powertrains are considered a key technology for the decarbonization of the mobility sector. The safety of battery ...

  • IAV GmbH

    Internship - Testing New Technologies for

    vor 2 Wochen

    IAV GmbH Berlin, Deutschland PraktikumSHIP

    This challenge awaits you: · - The internship lasts at least 3 months with the possibility of starting both student research projects and final theses or working as a student employee afterwards. · Your Tasks: · - You will develop new technologies and concepts for CO2-neutral dri ...

  • IAV GmbH

    Working Student

    vor 1 Woche

    IAV GmbH Berlin, Deutschland

    This challenge awaits you: · Despite controversial discussions, the combustion engine remains a central drive concept in global mobility. On behalf of the automotive industry, IAV develops innovative diesel engines that meet the highest requirements in terms of emissions, fuel co ...

  • IAV GmbH

    Thesis - Diagnostic Development for The Commercial

    vor 2 Wochen

    IAV GmbH Berlin, Deutschland

    This challenge awaits you: · New emission limits and ambitious CO2 legislation are presenting commercial vehicle manufacturers with new challenges that cannot be met with a classic diesel powertrain. That is why we at IAV are developing a new generation of powertrains for commerc ...

  • ITK

    Internship / Working Student: Rust Development for

    vor 3 Wochen

    ITK Berlin, Deutschland PraktikumSHIP

    **Company Description** Anything goes, from embedded systems to cloud computing and artificial intelligence - ITK Engineering, a global tech company, draws on methods-driven expertise to provide platform-independent software and system development services. With around 1,300 empl ...

  • Vattenfall

    Working Student Photovoltaics Design

    vor 2 Wochen

    Vattenfall Berlin, Deutschland

    About the job · We are looking for a motivated · Working Student for PV design · located in Berlin. · **Responsibilities**: · - Electrical Design for PV systems in AutoCAD · - Simulation of energy yield in PVSyst · - Optimization of system design with respect to project-specifics ...

  • Babbel

    Senior Technical Solutions Specialist

    vor 2 Wochen

    Babbel Berlin, Deutschland

    We are looking for a Senior Technical Solutions Specialist for our B2B in the heart of buzzing Berlin · As Senior Technical Solutions Specialist, you will play a key role in bridging the gap between our product and engineering teams and our GTM teams. You will work closely with c ...