- Create daily reports to analyze performance and steer our marketing campaigns
- Assist our team in answering requests and providing excellent data reporting's to our clients
- Coordinate day to day operational management of customer requires
- Ensure smooth administrative set up for the management of indirect customers (channel request, email, complains, queries on financial/commercial topics to corresponding HRS team)
- Support the implementation of cooperation's with new clients (client 'roll-out' and activation)
- Perform customer service in direct and indirect format (teleconferences, online trainings, etc.)
- Act as first touchpoint for indirect clients and acting as an interface for internal stakeholders
- Ongoing studies preferably in the field of Business Administration or Tourism Management
- Ability to work detail oriented and reliably
- Great organizational ability and strong communication skills as well as a high level of initiative and independence
- Technical affinity to different technologies
- Very good MS Office skills (especially in Excel)
- Fluency in German and English, both spoken and written
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Working Student Marketing - Cologne, Deutschland - HRS GmbH
Beschreibung
HRS AS A COMPANY
HRS is reinventing the way businesses and governments work, stay and pay in today's dynamic global marketplace. HRS' advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.
Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction.
HRS is also recognized for its award-winning Green Stay Initiative, technology that helps corporate hotel programs achieve their NetZero targets, and its groundbreaking Crew & Passengers Solution, which leverages automation to elevate experiences for air and rail operations.
Founded in 1972, HRS works with 35 percent of the global Fortune 500, as well as the world's leading hotel chains, regional hospitality groups and payment providers.
BUSINESS UNIT
The HRS Business Travel Club (BTC) is based on the Commerce platforms of the well-known hotel portal businesses of HRS Group that transform into much more than "just" a platform: BTC provides its members, individual business travelers and SMEs, with a distinct range of exclusive services, which shape tomorrow ́s safe, sustainable and upgraded travel experience. The primary purpose of BTC is to create loyalty between HRS and its customers.
We envision a Prime like system for Business Travelers, where members get on "golden handcuffs" in exchange for superior benefits and services. Thus, the Club and its products, plays an important role in HRS ́s DACH strategy as it revolves around a disruption of the interplay between hotel and workplace supply and e-commerce and a domination of the Business Travel DACH market.
POSITION
We are looking for a Cologne based Working Student Audience Acquisition (m/f/d) who supports our team in various activities for growing our customer base.
This is a marketing role and you will closely work together with the Performance Marketing team and with the Partnerships / Affliate Marketing team.
Aufgaben
Qualifikation
Benefits
Access to a global network of a globally united and mutually responsible "Tribe of Intrapreneurs" that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.
