Service Coordinator, Schoeneck, Germany - Frankfurt Am Main, Deutschland - Convergint Technologies
Convergint Technologies
Frankfurt Am Main, Deutschland
Geprüftes Unternehmen
vor 3 Wochen
Beschreibung
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture.In this role, you will answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers' first choice for service.
As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.
- Answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers' first choice for service.
- Provide coordination of service with technicians, subcontractors and customers within designated CTC location.
- May act as a lead, coordinating the work of others, but not a supervisor.
- Performs other duties and responsibilities as requested or required.
Requirements:
- Exceptional telephone and personal customer service skills and ability to work under pressure.
- Excellent Microsoft Outlook, Excel, and Word skills.
- Strong financial knowledge and skills—ability to understand financials such as accounts receivable/payable, purchase orders, work orders, etc.
- Strong organizational skills and the ability to handle multiple projects tasks simultaneously.
- Excellent ability to facilitate a collaborative working environment for customers and team members.
Company Benefits and Perks:
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Corporate Social Responsibility Day
- And much more
***- March 29, 2023