Product Designer - Berlin, Deutschland - ServiceHero GmbH & Co

ServiceHero GmbH & Co

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

ServiceHero strives to become the leading provider for solving household emergencies, from broken water pipes to pest control and locksmith services.

Our digital platform provides fast and transparent assistance by connecting qualified professionals with affected customers.

As Germany's largest provider of pest control services with SchädlingsHero, we have already taken a first step in this direction.

We are currently working with RohrHero on the field of pipe & drain cleaning and are getting a little closer to our vision every day.

As a Product Designer at ServiceHero, you will play a central role in the success of our product by working closely with the CEO and cross-functional teams to enhance the user experience.

This position involves understanding and overseeing the product's design lifecycle, from research to implementation.

If you're passionate about continual growth, thrive in a dynamic startup environment, and excel in collaborative teamwork, this is the perfect opportunity to advance your career and shape the future of our product.

Join our well-funded startup with a clear customer-centered vision and a team culture that values cooperation and freedom to bring and create your own ideas.

Ready to make your mark? Join us now

Tasks

Product Lifecycle Management: Play a key role in the product's development from inception to launch and beyond, ensuring continuous improvement and alignment with user needs and business goals
User Research and Insights: Conduct thorough user research and utilize the double diamond design process to identify customer needs and translate these into actionable product enhancements
Design Execution: Create intuitive UX solutions and ensure adherence to UI patterns using our design system. Produce both rapid prototypes and highfidelity designs primarily using Figma
Crossfunctional Collaboration: Work closely with other teams to integrate user feedback and iterate on product designs, ensuring alignment with overall product vision
Learning and Improvement: Take initiative in selfdevelopment to stay current with design trends and tools. Willingness to contribute extra time to learn and grow professionally within the team's dynamic environment

Requirements:

Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience
Proficiency in Figma and demonstrated experience with implementing UI patterns and maintaining a design system
Excellent communication skills with the ability to present design ideas clearly. Team player who can support and enhance team efforts
Fluent in both German and English
Proactive, open to feedback, sense of ownership and responsibility for own work and projects

Plus, but not a must:

- familiarity with Webflow

Benefits:

Flexible working hours and the possibility of working remotely
Earlystage startup atmosphere
Stateoftheart equipment
Collaboration with other project teams
Open communication and great company culture
New career opportunities through growth and direct mentorship from the CEO
Opportunity to shape and drive the details of the role and directly impact company growth and customer satisfaction
Regular Team events
Modern office with good transport links and a great selection of restaurants nearby.
Workation we offer the possibility to work outside of Germany for up to 6 weeks
Unlimited working contract

About ServiceHero

We solve our customer's emergencies and problems around their household. No matter if infestation with pests, a broken key, or a defective glass pane.

Our goal is clearly defined:

We link service providers with customers through our platform, while ensuring fair, transparent, and fast access to professional experts.

Every vision starts with a first step - and for us, that first step is pest control, where we have already demonstrated that our way of working adds a relevant product to the market.

Born out of a collaboration between BCG - Digital Ventures and one of Germany's largest providers of facility services, we are perfectly positioned to revolutionize not only the pest control market in the coming years, but also other services thereafter.