Employee Services Partner - Berlin, Deutschland - Avi Medical
Beschreibung
Berlin // Full-Time// Starting AsapAbout Avi Medical
We are on a mission to elevate the patient experience and provide the best possible primary care by combining technology with a human touch.
Avi Medical runs patient-centric, tech-enabled medical practices that provide a convenient, personalized, and holistic digital and physical patient experience, unlike regular general practitioners.
We employ our medical doctors and provide them with a 21st-century work environment that enables them to deliver the best care.
Your Role
As our Employee Services Partner (f/m/d) you will be handling all global processes and employee requests within the employee lifecycle, ensuring that high quality service is provided to all employees and internal stakeholders in line with business policies.
- People Transactions: You will be responsible for understanding and constant delivery on various different People Operations processes and transactions as well as maintaining detailed contracts and documentation for employment, cases and processes
- Employee &
Stakeholder Support:
You will provide timely and clear support to employee and internal stakeholder inquiries around processes, policies and issues. You are comfortable with also taking on complex queries, identifying additional needs and making suggestions for process improvements.
- Data Accuracy: You execute transactions in our HRIS with accuracy and high standards while also completing regular data quality reviews and audits. You share errors and learnings with the team regularly.
- Service Level Agreements (SLAs): You handle employee ticket requests in alignment with SLAs. You show awareness and proactive communication when breach of SLAs is anticipated and make suggestions for further improvements of SLAs.
- 2+ years experience in People Operations. If you have experience within (digital) health care we are already excited about you.
- Very good understanding of German labor law and the respective regulations
- An excellent understanding of startup dynamic, how to build out relationships in fast paced environment
- Have a growth mentality and ability to adapt in a rapidlychanging environment
- Ability to dive into new topics and employee needs quickly and independently, successful collaboration with a diverse employee base.
- Strong teamwork, interpersonal relations, communication, negotiation, and analytical skills.
- Full working proficiency in German and English
Perks & BenefitsGym:
Membership in premium gyms throughout Germany
- Education Budget: €1.000/year that you can spend for your professional growth and development. E.g. for company organized language courses
- Working hours: Flexible part or full time (depending on your role)
- Working locations: We are currently operating offices in Munich and Berlin and offer remote work opportunities (depending on your role)
- Vacation: 30 days paid vacation per year + 1 additional day off (your birthday)
- Food expense coverage: We are covering your food expenses for up to €50/month through our partner Hrmony
- Swapfiets: Bike leasing service that helps you to stay healthy
We are open to all groups of people without regard to age, colour, national origin, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status, or any other legally-protected characteristic.
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