Dss German Speaker Euskirchen, Germany - Infoplus Technologies GmbH

Infoplus Technologies GmbH
Infoplus Technologies GmbH
Geprüftes Unternehmen
Euskirchen, Deutschland

vor 8 Stunden

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
Minimum 2-5 yrs hands on experience as deskside/Onsite support/local IT engineer

  • Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
  • Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills
  • Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
  • Strong desktop support knowledge including hardware, software, and networking concepts
  • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
  • Basic understanding of Audio/Video equipment and conference room setup
  • User account creation for Active Directory, Exchange Mailboxes, Distribution lists
  • Troubleshoot and assist end users with mobile device setup, activations and performance issues.


  • Handheld

  • Blackberry, Android & IOS support knowledge
  • Strong Customer service skills
  • Strong written and verbal communication skills
  • Good Understanding of ITIL processes
  • Hand on Experience on ITSM tools like Service Now

Soft Skills:

  • Excellent communication and conversation skills (Verbal and Written) in Italian and English
  • Good documentation skills
  • Good working knowledge of MS OFFICE (Including MS Project and Visio)
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance
  • Should be able to work on After Hour Support.

Art der Stelle:
Vollzeit


Arbeitszeiten:

  • 8Stunden-Schicht
  • Montag bis Freitag

Flexible Sprachanforderungen:

  • Keine Deutschkenntnisse erforderlich

Arbeitsort:
Vor Ort
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