Receptionist - Dortmund, Deutschland - Hotel Co 51

Hotel Co 51

Geprüftes Unternehmen

Dortmund, Deutschland

vor 22 Stunden

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

What is required?:

Experience in hospitality is a plus
Good knowledge of customer relations
Willing to perform various hospitality related tasks
Good command of the German and English language
Venturous, humble, helpful and approachable

What will you get?:

- € € 2.650 per month

Christmas allowance, holiday allowance
40hour working week
25 to 30 vacation days, increasing with seniority
Pension Plan (Betriebliche Altersvorsorge)
F&B discounts in the hotels

What will you do?:

20% Helping guests and creating positive experiences
30% Managing hotel room inventory and checking guests in/out
15% Operating food and beverage outlets
15% Operating food and beverage outlets
20% Promoting and supporting the Moxy brand and the Marriott Bonvoy loyalty program

- "If you enjoy providing customer care and being hospitable, and you are able to perform various tasks during a shift, then this is the job for you."_

At Residence Inn, you get the opportunity to follow in-house training programs.

There are also promotion and career opportunitites in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.

Career path:

Receptionist
Front Office Supervisor
Jr. Operations Manager

As
Receptionist at Residence Inn you are responsible for helping guests and creating positive experiences for them during their stay.

You work at the front desk and are in charge of all the reservations, which includes checking guests in and out.

In addition, you promote and support the Residence Inn brand and the Marriott Bonvoy loyalty program to guests, and manage the hotel room inventories, bills and payments according to the regulations.

Supporting your colleagues behind the bar and in the Back of House is also one of your tasks.

For example, you help prepare the buffet and various meals and beverages for the guests and serve them in a hospitable way.

You also clean, tidy, restock, and organize the front office, the hotel restaurant and the Back of House areas.

To work safely, you always follow all food safety, licensing and health and safety policies, as well as the instructions and checks that you must follow and perform for certain activities.

Likewise, you always provide customer service and hospitality. By doing this, you ensure that the hotel is well maintained and a welcoming place for guests.

During your shift, you usually work alone at the front desk. If you have any questions or problems, you can contact the Front Office Supervisor.

**For this position it is mandatory to have an eligible visa to work full-time in Germany: we do not sponsor visas for this role.