- Under general supervision, generate and analyze diverse reports and work lists in the identification and resolution of routine patient account issues.
- May post electronic and manual cash receipts, adjustments and denials; ensuring reconciliation of all posted data.
- May prepare and distribute overpayment packages as necessary.
- Perform all responsibilities in compliance with company policies and procedures.
- Assist with various projects as assigned by direct supervisor.
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasionally lift and/or move up to 50 pounds.
- High School Diploma required
- 1 - 2 years' related experience.
- Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
- Detail oriented with good analytical and organizational skills.
- Good interpersonal skills to work cohesively within a team environment.
- Possess a positive, enthusiastic and energetic attitude.
- Excellent oral and written communication skills to effectively communicate with all levels of management.
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Patient Account Representative Credits - Bad Homburg, Deutschland - Fresenius Medical Care, North America
Beschreibung
PURPOSE AND SCOPE:
The Patient Account Representative - Cash/Credit provides administrative support to the daily operations within the assigned function(s). The incumbent is responsible for the timely and accurate posting of electronic and manual cash receipts, adjustments and denials to patient accounts. The Patient Account Representative - Cash/Credit assists in the resolution of outstanding credit balances and overpayment packages.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
EDUCATION:
EXPERIENCE AND REQUIRED SKILLS:
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
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