Infrastructure Support Specialist - Munich, Deutschland - Alvarez & Marsal
Beschreibung
Infrastructure Support EngineerMunich
A&M is a dynamic growing firm and we are looking for a highly motivated, customer-focused Infrastructure Support Engineer to join our team in Munich as a Regional Infrastructure Specialist.
As an Infrastructure and Operations Support team member, you will provide advanced administration, maintenance, and support of physical and virtual computing environments in Munich and the wider EMEA region.
This position works closely with other Infrastructure, Network, Application specialists, and Business Partners to implement, monitor, and maintain A&M's Forensic Technology environments.
Responsibilities:
- Drive continuous improvement, and contribute to the infrastructure design, ensuring that availability, performance, and reliability meet established SLAs
- Solve technical challenges and tasks with automation
- Contribute by writing and maintaining documentation for technical and nontechnical audiences, including network, systems, and disaster recovery documentation
- Data lifecycle management and storage capacity management
- Coordinate, collaborate and frequently communicate with local 3rd party IT service providers.
- Change Management / Incident Management / Ticket Handling
- Asset Management
Requirements:
Fully qualified IT engineer with relevant professional experience supporting large IT environments and experience in
- Microsoft Windows Server (2016/2019)
- Microsoft AD, DNS, DHCP, IIS, GPO, NTFS permissions
- Virtualization technologies (VMware and Hyper-V)
- Cisco Networking Administration (switches, firewalls, VPN)
- Storage Management (Pure, EMC PowerVault, HPE 3PAR, QNAP)
- Automation & scripting via PowerShell
- Systems monitoring and alerting
- Backup Administration (VEEAM, Zerto, Redgate)
- Endpoint Security (Antivirus, Malware)
- Experience with Azure Administration a plus
- Experience with Relativity Administration a plus
- Provide excellent customer service through effective and proactive communication in German and English with a cando attitude and a high degree of professionalism and teamwork
- Technically curious, analytical thinker with excellent problemsolving, investigation, and diagnostic skills
- Ability to handle multiple tasks and projects with changing priorities
- Maintain the highest level of security and confidentiality.
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry.
The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M.
Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.Voluntary Inclusion
It is Alvarez & Marsal's policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.
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