Customer Service Technician - Mainz, Deutschland - CAE Inc.

CAE Inc.

Geprüftes Unternehmen

Mainz, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Role and Responsibilities

CAE Healthcare ist ein führendes Unternehmen im Bereich Ausbildung und Simulation in der Medizin mit Sitz in Montreal, Kanada. Die Produkte von CAE Healthcare reichen von chirurgischen Virtual Reality Trainern über Ultraschall-Simulatoren bis hin zu Patientensimulatoren für Notfallmedizin, Intensivmedizin und Anästhesie. Lösungen zum Centermanagement und webbasierte Video-Systeme sowie Ausbildungsinhalte runden die Produktpalette ab. Weltweit sind über 7.000 CAE Healthcare Simulatoren in medizinischen Fakultäten, Pflege-Schulen, Krankenhäusern sowie militärischen Einrichtungen im Einsatz. Der Standort Mainz betreut das internationale Geschäftsfeld in den Bereichen Verkauf, Training und Kundendienst. _

Key responsibilities

Conduct maintenance and repairs of CAE Healthcare products at workshop in Mainz as well as international customer sites.
Support of events by CAE Healthcare Academy and Sales and Marketing departments e.g. Conferences, exhibitions and simulation days
Build and maintain effective relationships with the remainder of the CAE Healthcare team and customers within the region

Skills and experience required

Technical degree, Vocational Training, BSc, or equivalent
Experience and knowledge in the fields of electronics, pneumatics and mechanics
Excellent technical troubleshooting skills
Ability to act on own initiative and work as part of a team
Proficient in English and French in written and verbal communication,

Knowledge of German or other languages is considered an advantage

Ability to build and maintain good customer relations with professionalism and courtesy while under pressure
Interest in education in health care, clinical skills or biomedical experience an advantage

Position Type
Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.