Head of Demand - Essen, Deutschland - DB Schenker
Beschreibung
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.Your tasks:
- Full responsibility for all services, employees and costs within IT Portfolio & Demand Management
- Actively engage in demand and portfolio management
- Perform all IT activities and duties in the area of responsibility in accordance with all relevant legal requirements, SOPs, guidelines, rules of procedure, bylaws and compliance rules
- Align with her / his strong functional line manager
- Plan & monitor all costs related to her / his organizational unit
- Provide input to financial and human resources planning on departmental level
- Work with business partners to understand and anticipate business needs
- Provide highquality services at optimal cost to customers
- Manage improvement processes that impact customer satisfaction, IT effectiveness and IT efficiency within area of responsibility
- Identify the roles, skills and knowledge required
- Establish measurable individual and team objectives that are aligned with department goals
Your profile:
- Study to university degree level (computer science, business administration or related disciplines)
- Several years of relevant work experience in software development, demand management and / or portfolio management
- Experience in identifying process improvements and beneficial usage of new technological developments
- Strong customer service orientation
- Strong selfinitiative and excellent analytical skills
- Fluency in written and spoken English
Benefits:
- We follow the principle of trust based working time, and with agreement we also offer regular working time at home
- Our modern office complex offers room for innovative working.
- Mit unserem Programm FLOW (Flexible Location for Work) können Sie tageweise vom mobilen Office aus arbeiten, z. B. von zu Hause aus.
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