Inside Sales/customer Service Specialist - Hamburg, Deutschland - Syncreon
Beschreibung
Responsibilities:
- Target potential customers, develop and maintain a customer database and deliver compelling sales pitches to prospective customers.
- Serve as a primary point of contact for existing clients, address customer inquiries promptly and maintain strong, longterm customer relationships.
- Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress and resolve any issues that may arise.
- Maintain accurate record of sales, customer interactions and revenue
- Generate regular sales reports and forecasts.
- Stay updated on industry trends & competitors and identify opportunities of improvement and expansion
Skills & Qualifications:
- Proven experience in operations as a fundament of customer service and pricing tasks
- Proven experience in sales in the logistics industry
- Proficiency in using CRMand TMS software and other relevant tools
- Detail oriented with excellent organizational abilities
- Knowledge of freight forwarding operations and supply chain management
- Excellent communication skills when it comes to handling customers and a good command in English and German
Compensation
- DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and selfdevelopment within an informal atmosphere. We offer a market competitive compensation package.
About DP World - Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what's possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that's fit for the future. By integrating our physical infrastructure with cuttingedge technology, we create efficient endtoend solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
- We're rapidly transforming and integrating our businesses
- Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient endtoend supply chain solutions that can change the way the world trades.
- The DP World family comprises of syncreon, Imperial and P&O.
Job Segment:
Logistics, Supply Chain, Supply Chain Manager, Telemarketing, Inside Sales, Operations, Sales
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